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ChowNow (chownow)

ChowNow is a Playa Vista, Los Angeles-based restaurant technology company providing commission-free online ordering, branded mobile apps, marketing tools, and operational software purpose-built for independent restaurants. Founded in 2011, ChowNow powers ordering websites, native iOS/Android apps, QR-code dine-in ordering, catering, email and SMS marketing, a rewards program, Flex Delivery, order aggregation, and centralized menu management for 20,000+ restaurants. The platform integrates with 20+ point-of-sale systems including Toast, Square, Revel, Clover, Lightspeed, Heartland Genius, Skytab, and PosiTouch, and syndicates restaurant menus through a Discovery Network spanning Google, Apple Maps, Yelp, and other channels, with optional hand-off to DoorDash, UberEats, and Grubhub for last-mile delivery. ChowNow's business model is flat-fee software-as-a-service for restaurants rather than per-order commissions, and the company does not publish a public developer API, SDK, OpenAPI specification, webhooks reference, or open developer portal. Third-party integration is handled through pre-built connectors managed inside the restaurant dashboard and a private partnerships program; prospective POS, delivery, and technology partners apply through a partnerships form rather than self-serve API documentation. The company's public GitHub presence consists primarily of forks of open-source Python/JavaScript tooling and archived internal libraries, with no SDK, client library, or specification repositories.

URL: Visit APIs.json URL

Run: Capabilities Using Naftiko

Tags:

  • Restaurants, Online Ordering, Food And Beverage, Restaurant Technology, Point Of Sale, Delivery, Catering, Marketing, Mobile Apps, Independent Restaurants, Commission Free

Timestamps

  • Created: 2026-05-25
  • Modified: 2026-06-02

Common Properties

Features

Name Description
Online Ordering Commission-free direct online ordering for restaurant websites, replacing per-order marketplace commissions with flat-fee SaaS.
Branded Mobile Apps Custom-branded native iOS and Android ordering apps published under the restaurant's own identity.
Website Builder Restaurant website creation with integrated direct ordering.
Marketplace ChowNow's aggregated consumer ordering marketplace that surfaces member restaurants to diners.
Discovery Network Menu and ordering syndication across Google, Apple Maps, Yelp, Tripadvisor, Snap, and other discovery channels.
QR Code Dine-In Ordering Scan-to-order experience for on-premise dine-in service.
Catering Specialized catering and large-order management.
Email And Text Marketing Customer communication campaigns with contact slots and email/SMS credits scaled by plan tier.
Rewards Program Customer loyalty and rewards program to drive repeat ordering.
Flex Delivery Flexible last-mile delivery with optional hand-off to DoorDash, UberEats, and Grubhub, billed per delivery order.
Order Aggregation Consolidation of orders from multiple ordering channels into a single stream sent to the POS or printer.
Advanced Reporting Business analytics, payment insights, and operational reporting.
POS Integrations Pre-built connectors to 20+ point-of-sale systems for direct order injection.

Use Cases

Name Description
Commission-Free Direct Ordering Independent restaurants take online orders on their own site and apps without paying per-order commissions to marketplaces.
Owning The Customer Relationship Restaurants retain customer contact data and use built-in marketing to drive repeat business rather than renting access from aggregators.
Unifying Multi-Channel Orders Order aggregation routes web, app, dine-in QR, and third-party delivery orders into one POS or printer workflow.
Expanding Discovery Reach Syndicating menus and ordering through Google, Apple Maps, and Yelp to capture demand without ceding margin.
Adding Delivery Without Commission Lock-In Using Flex Delivery to offer last-mile fulfillment on a per-order fee basis instead of marketplace commission tiers.

Integrations

Name Description
Point Of Sale Systems Auphan, Brink, Clover Connect, Curv, Dinerware, EPOSnow, Givex, Genius for Restaurants, InTouch POS, Lavu, Lightspeed, Maitre'D, Oracle MICROS, PixelPoint, POSitouch, Revel, Silverware, Skytab, Square, Stream, Toast, Universal POS, Verona, and Volante.
Delivery Apps DoorDash, Grubhub, Skip, and Uber Eats for last-mile delivery hand-off.
Discovery Networks Apple Maps, Google, Snap, Tripadvisor, and Yelp.
Printers And KDS Epson and Star Micronics receipt printers and kitchen display systems.
Payments Card processing through ChowNow's transaction-fee model, with payment insights surfaced via Stripe.

Plans

Commercial pricing for the ChowNow restaurant platform, captured using API Commons Plans 0.1.

Maintainers

FN: Kin Lane

Email: kin@apievangelist.com

Releases

No releases published

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