Send SMS from Zoho CRM via kwtSMS gateway.
A lightweight SMS gateway connector that integrates kwtSMS into Zoho CRM. Send SMS messages directly from Contact, Lead, and Deal records, or automate SMS notifications using Zoho's built-in workflow rules.
- Send SMS from any Contact, Lead, or Deal record with one click
- Workflow automation via reusable Deluge functions that plug into Zoho's workflow rules
- Arabic/RTL support with full English and Arabic interface
- Smart phone normalization handles international formats, Arabic digits, local numbers
- Message cleaning strips emoji and hidden characters that cause delivery failures
- Real-time character counter with SMS page calculation (GSM-7 and Unicode)
- Test mode for safe development and testing
- Daily sync keeps balance, sender IDs, and coverage up to date
- Zoho CRM Professional edition or above
- A kwtSMS account with API access (sign up free)
- Install from the Zoho Marketplace
- Open the kwtSMS tab in Zoho CRM
- Enter your kwtSMS API credentials and click Login
- Select your sender ID and default country
- Enable the gateway and start sending SMS
Create Zoho CRM workflow rules that call kwtsms_send() to automate SMS on any CRM event:
- New Lead created: send welcome SMS
- Deal stage changed: notify customer
- Contact birthday: send greeting
- Invoice overdue: send reminder (via Zoho Flow)
npm install # Install dependencies
zet run # Start local dev server (HTTPS on port 5000)
zet validate # Check for errors
zet pack # Package for upload (dist/*.zip)- kwtSMS Website: kwtsms.com
- kwtSMS Support: kwtsms.com/support.html
- API Documentation: kwtsms.com/developers.html
- Zoho CRM Developer Docs: zoho.com/crm/developer/docs/
See SECURITY.md for security policies and reporting vulnerabilities.
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