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Revise FAQs for Santander Corporate account connectivity #1792

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pj-simpson merged 5 commits into from
Mar 31, 2026
Merged

Revise FAQs for Santander Corporate account connectivity #1792

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669e0d2
Revise FAQs for Santander Corporate account connectivity
pj-simpson Mar 31, 2026
871ff0b
Revise Santander Corporate account connection FAQ
pj-simpson Mar 31, 2026
3f43181
Fix typo and clarify Santander Corporate support status
pj-simpson Mar 31, 2026
045be0e
Update Santander Corporate account connection information
pj-simpson Mar 31, 2026
5dbb0f0
Update Santander Corporate account connection information
pzaichkina Mar 31, 2026
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6 changes: 6 additions & 0 deletions docs/integrations/banking/truelayer/faqs-about-truelayer.md
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Expand Up @@ -38,3 +38,9 @@ As part of the Regulatory Technical Standards required by some institutions in O
This means that depending on the bank, clients may only be allowed to access as much transactional data allowed by the bank for a period of 5 minutes after the initial authentication by the end-user. After this period, banks who enforce SCA will only return 90 days of transaction data.

In layman terms, Codat will retrieve as much data as possible following authentication by your end-user. However, regulatory standards may limit the amount of data initially retrieved to 90 days.

## Why can customers no longer connect their Santander Corporate accounts?

As of **March 2026**, Santander have upgraded their API to version 4 of the Open Banking standards. As a result, [TrueLayer have announced](https://support.truelayer.com/hc/en-us/articles/43554236309905-Migration-of-all-Santander-endpoints-to-V4-of-Open-Banking-Spec) they no longer support connections to Santander Corporate accounts.

Santander Corporate accounts previously connected to Codat via TrueLayer can no longer be relinked. See TrueLayer's [How do I request banking providers to be added to TrueLayer's network?](https://support.truelayer.com/hc/en-us/articles/4522101928593-How-do-I-request-banking-providers-to-be-added-to-TrueLayer-s-network) guide on requesting banking providers to be added.

@github-actions github-actions Bot Mar 31, 2026

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📝 [vale] reported by reviewdog 🐶
[Google.Passive] In general, use active voice instead of passive voice ('be relinked').

@github-actions github-actions Bot Mar 31, 2026

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📝 [vale] reported by reviewdog 🐶
[Google.FirstPerson] Avoid first-person pronouns such as ' I '.

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📝 [vale] reported by reviewdog 🐶
[Google.Passive] In general, use active voice instead of passive voice ('be added').

@github-actions github-actions Bot Mar 31, 2026

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📝 [vale] reported by reviewdog 🐶
[Google.Passive] In general, use active voice instead of passive voice ('be added').

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