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DOCS-74: Replace Get help page with direct link to Zendesk ticket form - #1840

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mattwbeard merged 3 commits into
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DOCS-74/replace-get-help-with-raise-ticket
Jun 2, 2026
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DOCS-74: Replace Get help page with direct link to Zendesk ticket form#1840
mattwbeard merged 3 commits into
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DOCS-74/replace-get-help-with-raise-ticket

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@mattwbeard

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What

  • Remove the unused docs/support/get-help.mdx page.
  • Repoint the nav menu item from "Get help" (support/get-help) to "Raise a ticket", linking directly to the Zendesk ticket form (https://codat.zendesk.com/hc/en-gb/requests/new, opens in a new tab).
  • Update the support link in the GitHub issue template, which previously pointed to the removed support/get-help page, to the same Zendesk ticket form.

Why

The Get help page wasn't being used. Sending users straight to the Zendesk ticket form is more direct.

🤖 Generated with Claude Code

mattwbeard and others added 2 commits June 2, 2026 11:55
Remove the unused support/get-help page and repoint the nav menu item to
the Zendesk ticket form ("Raise a ticket").

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
The old link targeted the removed support/get-help page.

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
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codat-docs Ready Ready Preview, Comment Jun 2, 2026 1:43pm

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@mattwbeard
mattwbeard marked this pull request as ready for review June 2, 2026 13:40
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mattwbeard enabled auto-merge (squash) June 2, 2026 13:40
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github-actions Bot commented Jun 2, 2026

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Link check results for preview deployment (https://codat-docs-git-DOCS-74-replace-get-help-with-raise-ticket-codat.vercel.app):

[]

@pj-simpson
pj-simpson self-requested a review June 2, 2026 13:41
@mattwbeard
mattwbeard merged commit 5afad7c into main Jun 2, 2026
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@mattwbeard
mattwbeard deleted the DOCS-74/replace-get-help-with-raise-ticket branch June 2, 2026 13:43
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2 participants