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Update MOU for save and return #3267

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Update MOU for save and return #3267

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1de10a2
Clarify that signing in to a form does not verify identity in the MOU
theseanything Oct 29, 2026
fee2463
Include saved answers in the MOU definition of Form Filler Personal Data
theseanything Oct 29, 2026
e36ae7b
Add retention period for saved answers to the MOU
theseanything Oct 29, 2026
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15 changes: 11 additions & 4 deletions app/views/mou_signatures/_mou_version_current.html.erb
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Expand Up @@ -277,8 +277,8 @@
</li>
<li>
<p>
The online forms are unauthenticated and could be completed by anyone. You are responsible for including identification and
authentication mechanisms within your downstream processes if these are required.
The online forms do not verify a person’s identity, including where they sign in, and could be completed by anyone. You are
responsible for including identification and authentication mechanisms within your downstream processes if these are required.
</p>
</li>
</ol>
Expand Down Expand Up @@ -856,7 +856,8 @@
</p>
<p>
<strong>GOV.UK Forms Filler Personal Data</strong> means all personal data transferred when members of the public or businesses fill out
and submit a form built by the GOV.UK Forms service, and transferred to your organisation to process.
a form built using GOV.UK Forms, whether or not the form is submitted, and any personal data used to link saved answers to the person who
saved them.
</p>
<p>
<strong>GOV.UK Forms Filler Technical Data</strong> means all technical device data, such as IP address, web browsers and operating
Expand Down Expand Up @@ -971,7 +972,13 @@
</p>
<p>
Form submissions, including Form Filler Personal Data, are retained during the user’s active session. These sessions automatically expire
and are permanently deleted after 20 hours of inactivity.
and are permanently deleted after 20 hours of inactivity, unless the form filler has saved their progress.
</p>
<p>
Where a form allows people to save their progress and return later, saved answers, including Form Filler Personal Data, are kept for 30
days from the last time the form filler saved them. Saving again restarts this period. If the form filler does not save their answers
again within this period, their saved answers are permanently deleted. If they submit the form, their answers are treated as a completed
form submission and kept as set out below.
</p>
<p>
Data from completed form submissions, including Form Filler Personal Data, are kept for 30 days. This is in case of any technical problems
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