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DPD & BRT Italy — Parcel Tracker

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A custom Home Assistant integration that tracks your DPD shipments — including shipments handled through BRT, DPD's brand name in Italy. Same operator, same myDPD backend; BRT is just DPD's public identity in that one country, so this integration answers to both names there.

Contents

Features

  • Incoming and outgoing active-parcel count sensors
  • Per-parcel sensor per active incoming shipment, with full status details as attributes
  • Optional per-parcel status history timeline (opt-in; off by default)
  • Configurable delivered-parcels sensor (last N days, or N most recent)
  • Automatic lifecycle management — per-parcel sensors are created and removed as parcels move through delivery
  • Re-authentication support
  • Country (business unit) selection during setup — Netherlands plus 14 other countries on DPD's shared myDPD backend (Argentina, Belgium, Croatia, Czech Republic, Estonia, France, Hungary, Italy, Latvia, Lithuania, Luxembourg, Portugal, Slovakia, Slovenia), the UK (riding on the same NL backend), and Germany (its own separate backend), more to come
  • UI translated into the language of every supported country (plus English), including the country dropdown itself

Requirements

  • A DPD account (the same credentials you use in the myDPD mobile app)

Installation

HACS (recommended)

This integration is available in the default HACS store.

  1. Open HACS, search for DPD and install it
  2. Restart Home Assistant

Or click the button below to open it directly in HACS:

Open your Home Assistant instance and open a repository inside the Home Assistant Community Store.

Manual

  1. Copy the dpd folder into your config/custom_components/ directory
  2. Restart Home Assistant

Configuration

  1. Go to Settings → Devices & Services → Add Integration
  2. Search for DPD
  3. Pick your country, then enter its account credentials. Poland uses a mobile number and one SMS code; other countries use email and password.
  4. Choose how you want the delivered parcels sensor to filter (last N days, or N most recent)
  5. Click Submit

Setup parameters

Field Description
Country Choose the country before entering credentials. Netherlands and the other shared-backend countries use a DPD account email and password. Germany uses its own backend. Poland uses a Polish nine-digit mobile number and a one-time SMS code; Home Assistant stores the refresh token only, never the SMS code.

For Poland, the phone field accepts the local nine-digit form as well as +48/0048 prefixes (with spaces or dashes). It normalizes every accepted form to the nine digits expected by DPD Polska. The receiver inbox is read-only: outgoing parcels are not requested.

Options

Click Configure on the integration card. The form is split into two sections:

Delivered parcels

Option Description
Filter by Days keeps delivered parcels visible for the last N days. Number of parcels keeps only the N most recent regardless of age.
Amount The N used by the filter above.

Parcel history

Option Description
Include status history Adds a history attribute to each parcel — the ordered list of status updates (timestamp, canonical status, original DPD text), capped to the most recent 20. Off by default. The attribute is kept out of the recorder database.

Dynamic polling

Polling isn't a setting here — instead of checking DPD at the same rate around the clock, the integration adjusts its own cadence to what your parcels are actually doing:

  • Quiet hours — no polling between 00:00–06:00 local time, aside from one catch-up check at each end of that window (around midnight and around 6 AM), so an overnight update is never missed.
  • Hot (every 15 minutes) — while any tracked incoming or outgoing parcel is out for delivery today, starting an hour before its delivery window opens (or immediately if no window is known yet).
  • Normal (every 45 minutes) otherwise — this is also the minimum cadence, since it's the only way to discover a new shipment that appears on the account without going through Home Assistant. Delivered parcels never affect the cadence — only what's still in transit counts.
  • A small, fixed per-install offset is added on top, so not every DPD installation out there polls at exactly the same second.

This applies to every backend the integration talks to — the general/myDPD one, DPD Germany and DPD Poland alike. Installs that were still on a fixed interval move over automatically — nothing to change. This is now the polling behaviour across the parcel-integrations suite, where the cadence is no longer a setting anywhere.

Removal

Standard HA removal applies: Settings → Devices & Services → DPD → ⋮ → Delete. No DPD-side cleanup is needed; deleting the config entry stops the polling. To revoke API access entirely, change your DPD account password — the integration will trigger a re-auth notification, which you can then ignore.

Sensors

The integration creates one device per DPD account, named DPD (<your-email>). With multiple accounts each gets its own device named after its email. The entities below show the friendly-name pattern; their entity_ids carry the same account suffix:

Friendly name pattern Description
DPD (account) Incoming parcels Number of active incoming parcels
DPD (account) Parcel <barcode> Canonical status of a single incoming shipment
DPD (account) Next delivery Earliest expected delivery datetime
DPD (account) En route to ParcelShop Active incoming parcels still in transit to a DPD ParcelShop
DPD (account) Awaiting pickup Parcels that have arrived at a ParcelShop and are ready to collect
DPD (account) Delivered parcels Recently delivered incoming parcels (configurable window)
DPD (account) Outgoing parcels Number of active outgoing parcels
DPD (account) Outgoing delivered parcels Recently delivered outgoing parcels (same configurable window)
DPD (account) Last update Diagnostic timestamp of the last successful poll — alert on this if the integration goes silently stale

A DPD (account) Deliveries calendar entity is also created, showing expected delivery dates for active parcels — read-only, no extra API calls.

A DPD (account) Refresh button entity forces an immediate poll, without waiting for the next scheduled interval.

Every parcel exposed on a sensor attribute uses a carrier-agnostic shape:

Key Type Meaning
carrier string "DPD"
barcode string Parcel tracking number
sender string | null Sender name (e.g. webshop)
receiver string | null Recipient name. May briefly be null the first time a new barcode appears.
status ParcelStatus Canonical status — see the status reference
raw_status string | null Original DPD status description
delivered bool Whether the parcel has been delivered
delivered_at ISO 8601 | null Delivery moment, if known
planned_from ISO 8601 | null Expected delivery window start (the precise hour on delivery day, otherwise midnight on the planned date)
planned_to ISO 8601 | null Expected delivery window end
pickup bool Destined for a pickup point rather than a home address
pickup_point string | null ParcelShop name when pickup is true (always null for now — DPD does not expose the field)
url string | null Deep link to the parcel's tracking page
weight float | null Parcel weight in kilograms
dimensions dict | null Parcel dimensions in centimeters: {length, width, height, text} where text is a pre-formatted "L x W x H cm" string
history list | null Ordered status timeline (oldest → newest), each entry {timestamp, status, raw_status}, capped to the most recent 20. null unless the Parcel history option is enabled — see Options.
raw dict The original DPD API payload

Parcel status reference

status on every parcel is one of the canonical ParcelStatus values below. Use these in your automations rather than DPD's raw description strings — the raw value stays available on raw_status for power users.

status Meaning DPD raw description that maps here
registered DPD knows about the label but the parcel is not yet in transit ORDER_CREATED
in_transit Picked up; somewhere in DPD's network PARCEL_HANDED, IN_TRANSIT, AT_DELIVERY_CENTER, UNSUCCESSFUL_DELIVERY_ATTEMPTED
out_for_delivery On the delivery vehicle today PARCEL_OUT_FOR_DELIVERY
at_pickup_point Arrived at the ParcelShop, ready to collect AVAILABLE_FOR_COLLECTION
delivered Handed over (mailbox, recipient, neighbour, picked up) DELIVERED
returning Failed delivery, on the way back to the sender RETURN_TO_SENDER
problem Carrier reports an exception, intervention, or other issue (not yet observed)
unknown Raw description we have not mapped yet anything else — logged once at warning level with a ready-to-paste issue link so it can be added to the map

Events

The coordinator fires events on the HA event bus when something interesting happens to a parcel, so automations can react without polling per-parcel sensors.

Event When Payload
dpd_parcel_registered A new barcode appears in the active list The full parcel dict (see the table above)
dpd_parcel_status_changed A known barcode's canonical status value changes, except the final hop to delivered Same payload plus old_status and new_status
dpd_parcel_delivered An incoming parcel is delivered The full parcel dict
dpd_parcel_delivery_time_changed A known barcode's expected delivery time changes to a new value Same payload plus old_planned_from, new_planned_from, old_planned_to, new_planned_to
dpd_outgoing_parcel_status_changed A known outgoing parcel (something you sent) changes status, except the final hop to delivered Same payload plus old_status and new_status
dpd_outgoing_parcel_delivered An outgoing parcel reaches the recipient The full parcel dict

Every payload also carries a device_id identifying the DPD account the parcel belongs to, so automations can tell two accounts apart.

Events do not fire for parcels that were already in your account when HA first started.

If you build automations in the UI, these same events are also available as no-code device triggers (Settings → Automations → Create → Add trigger → Device), scoped to the selected account's device. The raw events above are there for templates and YAML automations.

See examples/automations/ for ready-to-paste event-driven automations, or the parcel aggregator for a carrier-agnostic re-emit layer that fires parcel_aggregator_parcel_* events covering every installed carrier in one go.

Examples

Ready-to-paste automations and dashboard cards live in examples/.

Community Lovelace cards

Third-party cards that work with this integration's sensors:

Debugging

To capture the raw DPD API response (useful when reporting a bug or helping map the shipment object structure), enable debug logging for the integration:

  1. Add this to your configuration.yaml:
    logger:
      default: warning
      logs:
        custom_components.dpd: debug
  2. Restart Home Assistant.
  3. Wait for the next poll cycle (or reload the integration from Settings → Devices & Services → DPD → ⋮ → Reload).
  4. Open Settings → System → Logs, filter for dpd, and copy the DPD raw parcels payload: ... line into your bug report or message to the maintainer.

The raw payload is only logged when there is at least one incoming or outgoing shipment.

Troubleshooting

Symptom Likely cause
invalid_auth error during setup Wrong email or password
cannot_connect error during setup DPD API is unreachable; check your network
Re-authentication prompt appears DPD session expired and could not be refreshed silently; log in again
Sensors not updating Check Settings → System → Logs for dpd entries

Related integrations

This integration is part of ha-parcel-integrations — a family of parcel-carrier integrations that all publish the same canonical parcel format, statuses and events.

Disclaimer

This is an independent, community-built project. It is not affiliated with, endorsed by, sponsored by, or supported by DPD, Home Assistant, or any other third party referenced in this project. Please don't contact DPD for support with this integration.

All third-party trademarks, trade names, product names, logos, and other brand assets are the property of their respective owners. References to them are solely to identify the relevant carrier or service and do not imply affiliation, sponsorship, or endorsement. Nothing in this project grants or implies any licence or right to use third-party brand assets.

This integration may rely on public, unofficial, or undocumented carrier interfaces, accessed with your own account or API key where required. These may change or be withdrawn without notice and may be subject to DPD's terms. Data is sent only to DPD's own services or those of its group; this project operates no servers of its own. You are responsible for ensuring that your use complies with applicable law and those terms. Use is at your own risk; see the licence for warranty limitations.

Contributing

Pull requests and issues are welcome. Please open an issue before submitting a large change.

License

MIT

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