fix(soe-gui): map Mac RDP PrtSc to the GNOME screenshot UI

ansible/roles/soe-gui/files/dconf-printscreen-rdp

@@ -0,0 +1,9 @@
+# PrtSc on a Mac keyboard reaches an RDP session as F13, which GNOME reads as XF86Tools.
+# Deployed to /etc/dconf/db/local.d/10-printscreen-rdp. Run 'dconf update' after changes.
+
+[org/gnome/shell/keybindings]
+show-screenshot-ui=['Print', 'XF86Tools']
+
+# XF86Tools opens Settings by default. Unbind it there so the screenshot binding gets the key.
+[org/gnome/settings-daemon/plugins/media-keys]
+control-center-static=@as []

ansible/roles/soe-gui/tasks/main.yml

@@ -23,6 +23,16 @@
     - ansible_facts['distribution'] in ['Fedora', 'Ubuntu']
     - has_gnome | default(false)
 
+- name: Bind PrtSc from Mac RDP clients to the GNOME screenshot UI
+  ansible.builtin.include_tasks:
+    file: printscreen.yml
+    apply:
+      tags: ['soe-gui', 'printscreen']
+  tags: ['soe-gui', 'printscreen']
+  when:
+    - ansible_facts['distribution'] in ['Fedora', 'Ubuntu']
+    - has_gnome | default(false)
+
 # The GNOME desktop (extensions, dock, theming) is opt-in: it must only be
 # configured when winlike or maclike is EXPLICITLY requested. A `never` tag
 # alone cannot enforce that here, because the role-level tags are inherited by

ansible/roles/soe-gui/tasks/printscreen.yml

@@ -0,0 +1,35 @@
+---
+# PrtSc from a Mac RDP client (Thincast) arrives as F13, because macOS has no PrtSc key code. Bind its GNOME keysym, XF86Tools, to the screenshot UI.
+# System-wide dconf default, so a user's own binding still wins.
+
+- name: Ensure system dconf keyfile directory exists
+  ansible.builtin.file:
+    path: /etc/dconf/db/local.d
+    state: directory
+    mode: '0755'
+
+- name: Ensure dconf user profile reads the local system-db
+  ansible.builtin.lineinfile:
+    path: /etc/dconf/profile/user
+    line: "{{ item }}"
+    create: true
+    mode: '0644'
+  loop:
+    - "user-db:user"
+    - "system-db:local"
+  register: printscreen_dconf_profile
+
+- name: Deploy PrtSc-over-RDP screenshot binding
+  ansible.builtin.copy:
+    src: dconf-printscreen-rdp
+    dest: /etc/dconf/db/local.d/10-printscreen-rdp
+    owner: root
+    group: root
+    mode: '0644'
+  register: printscreen_dconf_deployed
+
+- name: Update dconf database
+  ansible.builtin.command:
+    cmd: dconf update
+  changed_when: true
+  when: (printscreen_dconf_deployed.changed | default(false)) or (printscreen_dconf_profile.changed | default(false))

docs/install-matrix.md

@@ -372,6 +372,7 @@ hyperi-ci.
 | Slack | all | vendor-repo / cask |
 | LibreOffice (org office suite) | Linux | distro repo |
 | Nemo, GNOME extensions (gext), fonts | Linux | distro / uv-tool / vendored |
+| PrtSc from a Mac RDP client (arrives as F13) opens the GNOME screenshot UI (tag `printscreen`) | Linux GNOME | system dconf |
 | colima + Apple `container` (macOS only; `container` needs Apple silicon and macOS 26) | macOS | brew |
 | Local ClickHouse + Redpanda (opt-in `soe_local_services_enabled`) | all | container image |
 | removals / update_command / admin-scripts (opt-in `never`, on for soe) | Linux | tombstones + scripts |