Microsoft Dynamics 365 CRM Developer with 3+ years of hands‑on experience delivering reliable CRM solutions: customization, plugins, Power Platform automation, data migration, and secure integrations. I focus on reducing manual effort, improving data quality and making CRM systems work smoothly with external services and core banking systems.
- 🔭 Building backend integrations and CRM customizations (Dynamics 365 CE).
- 🌱 Expanding full‑stack skills and modernizing solutions using .NET and Power Platform.
- 🤝 Open to collaboration on enterprise apps and CRM automation projects.
Primary: Microsoft Dynamics 365 CE, Dataverse, Power Automate, Plugins (C#), FetchXML, SSRS
Dev & Infra: C#, .NET Framework/Core, RESTful APIs, SQL Server, Azure DevOps, Logic Apps
Apps & Integration: Model-Driven & Canvas Apps, .NET MAUI, Power Virtual Agents, OData
- Maintained and extended LOS for banking operations using custom plugins, workflows and API optimization to improve reliability and reduce latency.
- Designed and implemented a full CRM system from BRD to production, delivering plugins, workflows, and reports to boost sales visibility.
- Optimized AngularJS visual mapping and integrated a forecasting model for pricing. Built a cost‑efficient alternative to Canvas Apps for resilience.
- Extended model-driven apps, connected Dataverse to conversational AI and notifications, and built a secure mobile client with .NET MAUI.
- Strong troubleshooting and analytical skills for enterprise CRM systems.
- Clear technical documentation, release management and CI/CD using Azure DevOps.
- Focus on security, data integrity and user adoption.
📞 Egypt: +20 1207053244
📞 Saudi Arabia: +966 573718221
📧 Email: Ibrahim.Ahmed.Elaidi@gmail.com
🔗 LinkedIn: linkedin.com/in/ibrahim98ahmed