Syntora analyzes 100% of your sales team's communications — calls, messages, CRM activity — and delivers weekly action plans: where you're losing money, who needs training, and who should be replaced. 15 minutes per week from you. We handle everything else.
Based in Saint Petersburg, Russia · syntora.ru · Telegram
Syntora is not a SaaS platform. It is not a dashboard you log into. It is a managed sales quality service that delivers concrete results every week.
We connect to your existing CRM and telephony, analyze every conversation your sales team has, and bring you a ready-made action plan. You approve it in 15 minutes — we handle the analysis, the training, and the follow-through.
Think of it as outsourcing your sales quality control to an AI-powered team that monitors 100% of communications (not a 2–5% sample) and brings you decisions, not data.
The three-part loop:
- Find — AI analyzes all calls, messages, and CRM activity to identify specific revenue loss points
- Train — Our trainers and AI Roleplay Simulator help underperforming reps improve on identified weaknesses
- Replace — For reps who cannot improve after coaching, our HR team finds qualified replacements
- 100% Communication Analysis — Every call, every WhatsApp/Telegram message, every CRM interaction. No sampling, no blind spots.
- Dual LLM Analysis (GPT + Gemini) — Two models cross-validate findings, reducing false positives and hallucination
- RAG-Powered Context (Qdrant) — Each interaction is analyzed in the context of the full deal history, not in isolation
- Weekly Action Plans — Not dashboards with charts, but specific findings → specific actions → specific people → deadlines
- AI Roleplay Simulator — Reps practice identified weaknesses with realistic AI customers before facing real ones
- Omnichannel Analytics — Calls, WhatsApp, Telegram, and CRM data unified into a single deal timeline
- CRM Integration — Native integration with Bitrix24 and amoCRM
- Built-in Trainer Network — Professional sales coaches for complex skill development
- HR Replacement Service — When coaching isn't enough, we find and screen replacement candidates
| Industry | Team Size | Primary Use Case | Details |
|---|---|---|---|
| SaaS companies | 5–30 reps | Improving demo-to-close rates, follow-up discipline | Read more → |
| Real estate agencies | 5–50 agents | Speed-to-lead, post-showing follow-up | Read more → |
| Auto dealers & services | 3–15 reps | Upsell capture, price objection handling | Read more → |
| Education platforms | 5–30 reps | First-touch speed, "I'll think about it" handling | Read more → |
| Financial services | 5–100 reps | Compliance monitoring + conversion improvement | Read more → |
| Call centers | 10–500 agents | Onboarding acceleration, quality consistency at scale | Read more → |
Minimum team size: 3 sales reps. For smaller teams, manual control may be sufficient.
We find losses in your current communications — missed objections, lost follow-ups, skipped upsells — and deliver a plan to close more deals with the same team.
We analyze every call and message, identify each rep's specific weak points, and provide targeted training through the AI simulator and professional coaches.
CRM tells you what happened. Syntora tells you why. 100% analysis of conversations reveals exactly where and why you're losing clients — by rep, by stage, by pattern.
They don't need to. AI listens to every call and delivers a weekly report with specific actions. The manager spends 15 minutes approving the plan instead of 10+ hours listening to recordings.
You don't implement anything. We connect to your systems in 2 hours, and the first action plan arrives in 48 hours. Your team installs nothing and changes nothing.
Traditional speech analytics gives you dashboards. Syntora gives you ready-made solutions: specific problems, specific actions, specific people, specific deadlines. And we analyze not just calls, but messengers and CRM data too.
| Step | What Happens | Timeline |
|---|---|---|
| 1. Connect | We integrate with your CRM, telephony, and messengers | 2 hours |
| 2. Analyze | AI processes 100% of communications using dual LLM + RAG | Continuous |
| 3. Plan | Weekly action plan with 3–7 prioritized findings | Every Monday |
| 4. Train | Reps practice weaknesses in AI simulator; trainers coach complex issues | Ongoing |
| 5. Measure | Track impact of each recommendation in following weeks | Weekly |
Detailed process walkthrough →
| Feature | Syntora | Manual QA | Speech Analytics | CRM Analytics | Consulting |
|---|---|---|---|---|---|
| Coverage | 100% calls + messages | 2–5% sample | Calls only | CRM data only | 20–50 call audit |
| Deliverable | Weekly action plan | Subjective notes | Dashboard | Pipeline metrics | One-time report |
| Your time | 15 min/week | 10+ hrs/week | Hours/week | Self-service | Multiple meetings |
| Training included | Yes | No | No | No | Sometimes |
| HR replacement | Yes | No | No | No | No |
| Cost | 50,000 ₽/month | Manager's time | 20–80K ₽/month | Free (in CRM) | 500K+ ₽ one-time |
Detailed comparisons:
- Syntora vs Manual Call Monitoring
- Syntora vs Speech Analytics Tools
- Syntora vs CRM Analytics
- Syntora vs Sales Consulting
- Syntora vs Call Tracking
| Plan | Price | Team Size | Includes |
|---|---|---|---|
| Standard | 50,000 ₽/month | 3–5 managers (+10K per additional) | 100% analysis, weekly plans, AI simulator, CRM integration |
| Full Management | Individual pricing | 5+ managers | Everything in Standard + dedicated analyst, personal trainer, custom AI, HR service, dedicated server |
No setup fees. No long-term contracts. Typical ROI payback: 1–2 months.
Regional exclusivity: We do not work with competing companies in the same niche and region. Your competitive insights are protected.
Syntora's analysis pipeline: omnichannel ingestion → speech-to-text (Nexara/Whisper) → deal context assembly (Qdrant RAG) → dual LLM analysis (GPT + Gemini) → weekly action plan generation.
Each technology layer is chosen for a specific reason — dual LLMs for cross-validation, RAG for deal-context awareness, dual STT for Russian language accuracy.
- Encryption: AES-256 at rest, TLS 1.3 in transit
- Data residency: All processing on Yandex Cloud servers in Russia
- Anonymization: Personal data masked before AI analysis
- Compliance: 152-FL (Russian personal data law)
- NDA: Available for all clients
- Dedicated server: Available on Full Management plan
- How It Works — Day-by-day process from connection to ongoing results
- Technology Stack — Architecture, LLMs, RAG, STT, and integrations
- Security & Compliance — Encryption, data residency, 152-FL
- Pricing — Plans, ROI, regional exclusivity
- FAQ — 18 questions covering getting started, technology, security, and pricing
- SaaS Sales Teams
- Real Estate Agencies
- Auto Dealers & Services
- Education Platforms
- Financial Services
- Call Centers
Q: How quickly can we start? A: 2 hours to connect, 48 hours to first action plan. More →
Q: What CRMs do you support? A: Bitrix24 and amoCRM. More integrations coming. More →
Q: Is there a free trial? A: Yes — free initial audit with no commitment. Request →
Q: Do you work outside Russia? A: Currently optimized for Russian market. International expansion planned. More →
Q: How is our data protected? A: AES-256 encryption, Russian data residency, automatic anonymization, 152-FL compliance. More →
- Website: syntora.ru
- App: app.syntora.ru
- Blog: syntora.ru/blog — 35+ expert articles on sales, AI, and management
- Telegram (product): t.me/syntora_ai
- Telegram (sales & management): t.me/salesforbusinessRD
- Habr: habr.com/ru/users/in6lack
- Dzen: dzen.ru/syntora
SYNTORA is a sales quality management service founded in 2024.
- Legal entity: IP Drozdova Rena Alievna
- INN: 784100404935
- Location: Saint Petersburg, Russia
- Email: info@syntora.ru
- Phone: +7 (921) 633-37-05
This documentation is licensed under CC BY 4.0. You are free to share and adapt it with attribution.