I am an infrastructure and product professional with 25+ years in enterprise financial services, currently building a focused portfolio in AI-Augmented Operations (AIOps) applied to telecom fraud detection. My work bridges production support, intelligent automation, and Python-based tooling to detect and respond to toll fraud across enterprise branch infrastructure.
I am currently pivoting my AIOps automation skills toward telecom fraud detection — specifically targeting International Revenue Share Fraud (IRSF) and PBX exploitation patterns in retail banking environments.
| Project | Focus Area | Stack |
|---|---|---|
| telecom-cost-auditor | Call cost anomaly detection — ingests branch call records, cleans data, flags high-cost and long-duration calls | Python · CSV · JSON · Standard Library |
| ai-network-advisor | AI-powered device troubleshooting — queries offline devices from SQLite inventory, generates Gemini remediation playbooks | Python · SQLite · Google Gemini API |
| infra-cost-auditor | Infrastructure cost auditor — predecessor to telecom-cost-auditor, cloud server cost analysis with tax and threshold flagging | Python · JSON · CSV |
| network-health-checker | Endpoint health monitoring — HTTP pulse checks across infrastructure targets with availability reporting | Python · requests |
| bulk-site-validator | Branch site validation — bulk IP and name validation across branch locations with CSV inventory output | Python · CSV |
| directory-archiving | Log archiver — organizes branch log files into regional directories with dry-run support and CSV manifest | Python · File I/O |
- IRSF Pattern Recognition — flagging call records for off-hours activity, high-tariff destinations, and anomalous cost profiles
- Data Pipeline Design — CSV ingestion → cleaning → audit flagging → JSON report output
- AI-Driven Remediation — using Google Gemini to generate vendor-specific troubleshooting playbooks for offline devices
- Production Support Mindset — monitoring, alerting, incident logging, and structured reporting baked into every script
- Branch Infrastructure Auditing — bulk validation of call records and site data across enterprise branch networks
- ✅ Standardized all 10 repos to a consistent script structure — headers, section labels, Best Practice comments, summary reporting
- ✅ Day 14:
telecom-cost-auditor— CSV ingestion, data cleaning, cost/duration threshold flagging, JSON audit report - 🔜 Day 15:
telecom_cost_auditor_v2.py— per-country daily cost aggregation and stricter threshold detection - 🔜 Day 17: Off-hours fraud detection with datetime parsing
- 🔜 Day 19: Multi-factor risk scorer (LOW / MEDIUM / HIGH / CRITICAL)
- 🔜 Day 28–30: Capstone —
toll-fraud-ops-toolkit
25 years of enterprise infrastructure in financial services, including 13 years as Application Owner and VP Product Owner at a major U.S. bank — supporting platforms serving 250,000+ employees. Deep hands-on experience with Ribbon SBC/PSX/RAMP, WebRTC, VoIP infrastructure, ServiceNow, and Agile/Scrum delivery. CSM certified.
Open to: Contract and full-time roles in Production Support, Technical Product Ownership, and AIOps Engineering within financial services.
- 📍 New York Metro Area — Open to Hybrid / On-site