FAQ

FAQ

Colour swatches aren't showing on my product cards

1. Turn on Theme settings → Products → Show color swatches.
2. Make sure each colour value has a native Shopify colour/image swatch or a variant image. Cards hide swatches when a colour has none of these.

See Product Cards & Swatches.

The "Filter images by colour" gallery isn't grouping images

Name each image's ALT text starting with the colour (e.g. "Navy hero"). Colour matching ignores separators, so Navy-White / Navy White / Navy/White all match.

The description "truncate / word limit" doesn't seem to cut anything

Truncation only trims when the description has more words than the limit. Short descriptions (a few words) won't visibly truncate at the default limit — lower the word limit below the description length to see it.

After updating to 1.7.0, some section buttons look different

The section button-style control became a Solid / Outline / Text link dropdown (previously a checkbox). Re-pick Outline or Text link on any buttons that reset to the default. See Installation.

How do I make the Featured collection full width?

Turn on the section's Full width option — it stretches the section edge to edge.

My phone margins are too wide or too narrow

Adjust Theme settings → Layout → Page margin (mobile) (default 16px), independently from the desktop margin.

Where do I get the EU legal guarantee notice, and can I use the SVG file?

Download it from the European Commission in your store's language and upload it unmodified in Theme settings → EU legal guarantee. PNG, JPG, and SVG files all work (the English version is published as SVG). See EU Legal Guarantee.

A discount code shows "not valid" in the cart, but it works on its own

The cart only accepts a code when Shopify applies it. If the code works alone but not together with an automatic discount, allow the two discounts to combine in Shopify admin — both discounts must allow combining with the other's type (product, order, or shipping discounts). Also check the code's product, customer, minimum-purchase, and market eligibility.

After updating to 2.0.0, my colours are back to the defaults

2.0.0 replaced the two global colour settings with colour schemes. Set your old background and text colours on the first scheme in Theme settings → Colors.