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fix: set in-memory outcome to prevent BUSY default in direct mode #765

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fix: set in-memory outcome to prevent BUSY default in direct mode #765

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6 changes: 6 additions & 0 deletions app/ai/voice/agents/breeze_buddy/template/hooks.py
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Original file line number Diff line number Diff line change
Expand Up @@ -244,6 +244,12 @@ async def execute(
)
outcome = "TRANSFERRED"

# Set in-memory outcome AFTER transfer override but BEFORE the
# async DB write. This prevents a race condition in Direct Mode
# where end_conversation_global checks context.lead.outcome and
# defaults to BUSY because the async DB write hasn't completed yet.
context.lead.outcome = outcome

# Update lead in database with outcome
logger.info(
f"Updating lead {context.lead.id} in database with outcome: {outcome}, "
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