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Radarr not displaying info - possibly due to large "Missing" count? #651

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@jwfox5150

Heimdall 2.2.2
Radarr 4.0.4.5922

Testing the API connection indicates that it is working.
A 2nd instance of Radarr with a small (6) missing count displays correctly.

My primary instance has close to 2,000 missing, and I believe this may be the cause of Heimdall not displaying stats.

Activity

  1. jwfox5150 commented on Feb 1, 2022

    @jwfox5150
    Author

    Following up: leaving Heimdall on the tag page where Radarr exists eventually loads stats from this instance. Recommend caching API stats to prevent extremely long load time, or perhaps changing the API call to Radarr to generate stats quicker.

  2. JMCee commented on Feb 2, 2022

    @JMCee

    I have the same issue with Radarr missing stats. The API connection fails for me even though I've not changed any settings. Radarr had an update on the 31st January and the update notes state "Remove Legacy API". Not sure if that could be the cause?

    Adding that I only have two releases missing and I don't see stats.

  3. jwfox5150 commented on Feb 2, 2022

    @jwfox5150
    Author

    The API connection fails for me

    Our issues sound like two separate issues. My API connection is working

  4. CJ7SHADOW commented on Feb 6, 2022

    @CJ7SHADOW

    I have the same issue with Radarr missing stats. The API connection fails for me even though I've not changed any settings. Radarr had an update on the 31st January and the update notes state "Remove Legacy API". Not sure if that could be the cause?

    Adding that I only have two releases missing and I don't see stats.

    You can fix the API connection by editing the Radarr.php file located (for me on Truenas anyways) at usr/local/www/heimdall/app/SupportedApps/Radarr

    the last line of code should be : $api_url = parent::normaliseurl($this->config->url).'api/'.$endpoint.'?apikey='.$this->config->apikey;
    return $api_url;

    You need to add "v3/" without the quotes after api/
    so it should look like this: $api_url = parent::normaliseurl($this->config->url).'api/v3/'.$endpoint.'?apikey='.$this->config->apikey;
    return $api_url;

  5. JMCee commented on Feb 6, 2022

    @JMCee

    I have the same issue with Radarr missing stats. The API connection fails for me even though I've not changed any settings. Radarr had an update on the 31st January and the update notes state "Remove Legacy API". Not sure if that could be the cause?
    Adding that I only have two releases missing and I don't see stats.

    You can fix the API connection by editing the Radarr.php file located (for me on Truenas anyways) at usr/local/www/heimdall/app/SupportedApps/Radarr

    the last line of code should be : $api_url = parent::normaliseurl($this->config->url).'api/'.$endpoint.'?apikey='.$this->config->apikey; return $api_url;

    You need to add "v3/" without the quotes after api/ so it should look like this: $api_url = parent::normaliseurl($this->config->url).'api/v3/'.$endpoint.'?apikey='.$this->config->apikey; return $api_url;

    Yep, that fixed the issue and brought the stats back. Thank you! The file location on Unraid is /mnt/cache/appdata/heimdall/www/SupportedApps/Radarr

  6. rackey12 commented on Feb 18, 2022

    @rackey12

    i am having the same issue. i have found the Radarr.php file and updated the URL but i can still not get the stats to show. i am using docker confirmed that editing the file has been saved and also recreated the heimdall container and the radarr container.
    how can i check the API connection in heimdall?

  7. locked and limited conversation to collaborators on Mar 13, 2022
  8. converted this issue into a discussion #739 on Mar 13, 2022
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