Helpdesk Support Ticket Application

This is a web application built using React TypeScript with ViteJS, Axios, React Router DOM, and Bootstrap, which is connected to a Node.js TypeScript Express.js API using Prisma. The application is designed to be a basic helpdesk support system.

help desk

Functionality

The following are the functionalities available in the application:

User Role

• User can create a support ticket
• User can list own support tickets
• User can view support ticket
• User can add replies to support ticket
• User can upload documents and images to replies
• User can close support ticket.

 Admin Role

• Admin can list all support tickets
• Admin can view support ticket
• Admin can add replies to support ticket
• Admin can upload documents and images to replies
• Admin can close support ticket

Technologies Used

Client

• React TypeScript with ViteJS
• Axios
• React Router
• Bootstrap

Server

• Express.js
• Node.js TypeScript

Database

• Prisma
• Postgresql

Setup

Clone the repository

git clone https://github.com/your-username/helpdesk-support-ticket.git

Go to the client directory

  cd client
  yarn
  yarn dev

Go to the server directory

  cd server
  npm install
  npm run dokcer:db
  npm run studio:prisma
  npm run start

Appliquer les migration et les seeds en utilisant prisma.

Contributor

• Mario

License This project is licensed under the MIT license.