oderajoseph95 · Sep 28, 2026 · Sep 28, 2026
@@ -1,14 +1,14 @@
 {
   "name": "intercom-help-center",
   "displayName": "Intercom Help Center Article Writer for Claude Code",
-  "version": "3.0.0",
+  "version": "3.0.1",
   "description": "Keep your Intercom help center true to your code: audit every article, map it to your features, plan fixes, write grounded articles, open PRs, and publish only what a human approved.",
   "author": {
     "name": "Odera Joseph",
     "url": "https://github.com/oderajoseph95"
   },
-  "homepage": "https://github.com/oderajoseph95/claude-intercom-help-center#readme",
-  "repository": "https://github.com/oderajoseph95/claude-intercom-help-center",
+  "homepage": "https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer#readme",
+  "repository": "https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer",
   "license": "MIT",
   "keywords": ["intercom", "help-center", "documentation", "knowledge-base", "support", "seo", "github-actions", "technical-writing"]
 }
@@ -0,0 +1,19 @@
+title: "[Idea]: "
+labels: ["idea"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Share an idea or suggestion. Once it is clear what should happen, it can become a [feature request](https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/issues/new/choose).
+  - type: textarea
+    id: idea
+    attributes:
+      label: The idea
+      description: What should the plugin do, and why would it help you?
+    validations:
+      required: true
+  - type: textarea
+    id: context
+    attributes:
+      label: How you use the plugin today
+      description: Optional. Your setup and workflow, so the idea can be judged against real use.
@@ -0,0 +1,26 @@
+title: "[Q&A]: "
+labels: ["question"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Ask anything about installing, configuring or running the plugin. If it is clearly a bug, [open a bug report](https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/issues/new/choose) instead.
+
+        **Never paste your Intercom token, an API key or private article content.**
+  - type: textarea
+    id: question
+    attributes:
+      label: Your question
+    validations:
+      required: true
+  - type: textarea
+    id: tried
+    attributes:
+      label: What you tried
+      description: Commands you ran and what they printed (the IHC code if there was one).
+      render: text
+  - type: input
+    id: versions
+    attributes:
+      label: Plugin and Claude Code versions
+      placeholder: "plugin 3.0.1, Claude Code 2.x, macOS"
@@ -0,0 +1,80 @@
+name: Bug report
+description: Something the plugin did wrong, or an error you could not fix from its message.
+title: "[Bug]: "
+labels: ["bug"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Thanks for reporting. Before you start: check [docs/TROUBLESHOOTING.md](https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/blob/main/docs/TROUBLESHOOTING.md), since every error code (IHCxxx) has a cause and a fix there.
+
+        **Never paste your Intercom token, an API key, a real workspace id or private article content.** For a security problem, use the private security advisory link instead of this form.
+  - type: input
+    id: plugin-version
+    attributes:
+      label: Plugin version
+      description: From `/plugin` in Claude Code, or `version` in `.claude-plugin/plugin.json`.
+      placeholder: "3.0.1"
+    validations:
+      required: true
+  - type: input
+    id: claude-version
+    attributes:
+      label: Claude Code version
+      description: Output of `claude --version`.
+    validations:
+      required: true
+  - type: dropdown
+    id: os
+    attributes:
+      label: Operating system
+      options:
+        - macOS
+        - Linux
+        - Windows
+        - Windows (WSL)
+        - Other
+    validations:
+      required: true
+  - type: input
+    id: node-version
+    attributes:
+      label: Node version
+      description: Output of `node --version`.
+  - type: textarea
+    id: command
+    attributes:
+      label: Command you ran
+      description: The slash command or script, with its arguments (for example `/intercom-help-center:audit` or `node scripts/publish.mjs --dry-run`).
+      render: text
+    validations:
+      required: true
+  - type: textarea
+    id: expected
+    attributes:
+      label: What you expected
+    validations:
+      required: true
+  - type: textarea
+    id: actual
+    attributes:
+      label: What actually happened
+      description: Include the full output and the IHC code if there was one. Remove anything private.
+      render: text
+    validations:
+      required: true
+  - type: textarea
+    id: doctor
+    attributes:
+      label: Doctor output
+      description: Run `/intercom-help-center:setup`, or `node scripts/doctor.mjs` from the plugin folder, and paste the result. Doctor never prints the token, but check and redact anything private (workspace ids, article titles) before posting.
+      render: text
+  - type: checkboxes
+    id: checks
+    attributes:
+      label: Before submitting
+      options:
+        - label: I removed tokens, API keys and private content from everything above.
+          required: true
+        - label: I searched existing issues and this is not a duplicate.
+          required: true
@@ -1,5 +1,11 @@
 blank_issues_enabled: false
 contact_links:
+  - name: Question or help using the plugin
+    url: https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/discussions/categories/q-a
+    about: Ask in Discussions (Q&A). Someone can mark the answer that solved it.
+  - name: Idea or early suggestion
+    url: https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/discussions/categories/ideas
+    about: Talk an idea through in Discussions (Ideas) before it becomes a feature request.
   - name: Security issue
-    url: https://github.com/oderajoseph95/claude-intercom-help-center/security/advisories/new
+    url: https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/security/advisories/new
     about: Report a vulnerability privately. Please do not open a public issue.
@@ -0,0 +1,36 @@
+name: Docs improvement
+description: Something in the README, docs/ or the skill references is wrong, unclear or missing.
+title: "[Docs]: "
+labels: ["documentation"]
+body:
+  - type: input
+    id: location
+    attributes:
+      label: Where
+      description: The file and section, or a link to it.
+      placeholder: "docs/SETUP.md, section 'Install'"
+    validations:
+      required: true
+  - type: dropdown
+    id: kind
+    attributes:
+      label: What kind of problem
+      options:
+        - It is wrong (does not match what the plugin does)
+        - It is unclear
+        - Something is missing
+        - A link or command is broken
+        - Other
+    validations:
+      required: true
+  - type: textarea
+    id: problem
+    attributes:
+      label: What is wrong or missing
+    validations:
+      required: true
+  - type: textarea
+    id: suggestion
+    attributes:
+      label: Suggested wording
+      description: Optional. If you have a fix in mind, paste it here, or open a pull request against `dev`.
@@ -0,0 +1,44 @@
+name: Feature request or suggestion
+description: Something the plugin should do, or do differently.
+title: "[Feature]: "
+labels: ["enhancement"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Not sure yet, or want to talk it through first? Start a thread in [Discussions > Ideas](https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/discussions/categories/ideas) instead.
+  - type: textarea
+    id: problem
+    attributes:
+      label: The problem
+      description: What were you trying to do, and where did the plugin get in the way?
+    validations:
+      required: true
+  - type: textarea
+    id: proposal
+    attributes:
+      label: What you would like to happen
+    validations:
+      required: true
+  - type: dropdown
+    id: intercom-writes
+    attributes:
+      label: Would it touch Intercom?
+      description: Anything that writes needs the same guards as publishing (dry run by default, an approved plan, the cap).
+      options:
+        - No, it only reads my repo
+        - It reads from Intercom
+        - It writes to Intercom
+        - Not sure
+    validations:
+      required: true
+  - type: textarea
+    id: alternatives
+    attributes:
+      label: Anything you tried instead
+  - type: checkboxes
+    id: contribute
+    attributes:
+      label: Contributing
+      options:
+        - label: I would like to open a pull request for this myself.
@@ -4,6 +4,28 @@ All notable changes to this project. The format follows [Keep a Changelog](https
 
 ## [Unreleased]
 
+## [3.0.1] - 2026-09-29
+
+The repository is renamed to `Claude-Intercom-HelpCenter-Article-Writer`. Links and docs only; the plugin itself is unchanged.
+
+### Changed
+- **Repository**: now [oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer](https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer) (was `oderajoseph95/claude-intercom-help-center`; GitHub redirects the old URL). Every link, badge, install command and manifest URL points at the new name.
+- **Install**: `/plugin marketplace add oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer`, then `/plugin install intercom-help-center@claude-intercom-help-center`. The plugin name and the marketplace name are unchanged.
+- **GitHub Actions templates** check out `oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer` at `ref: v3.0.1`.
+
+### Fixed
+- **Windows install**: `/plugin marketplace add` could fail with a misleading "SSH/HTTPS authentication failed" because git hit Windows' path-length limit on a deep example file. The example article is now `examples/help-articles/articles/getting-started/export-csv.md`, and the README, setup guide and troubleshooting page say to run `git config --global core.longpaths true` if it still happens.
+- **Release pin**: the pin goes on the marketplace, `/plugin marketplace add oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer#v3.0.1`. The `@v3.0.0` form shown in 3.0.0 does not work.
+
+### Added
+- **Issue forms** for bug reports, feature requests and docs improvements. Blank issues stay off.
+- **Discussions** are open, with forms for Q&A and Ideas.
+- **CONTRIBUTING.md** explains how to get help, report a bug, suggest a feature, start a discussion and send a pull request. The README links to it.
+
+### Upgrading from 3.0.0
+- Nothing to do if you installed from the marketplace: the old URL redirects. To point at the new name, run `/plugin marketplace remove claude-intercom-help-center`, then the two install commands above.
+- If you copied a workflow from `templates/github/`, change `repository:` to `oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer` and `ref:` to `v3.0.1`.
+
 ## [3.0.0] - 2026-09-29
 
 The display name changes to "Intercom Help Center Article Writer for Claude Code". Nothing else about installing or running the plugin changes.
@@ -21,15 +43,15 @@ The display name changes to "Intercom Help Center Article Writer for Claude Code
 
 ### Upgrading from 2.x
 - No breaking change. The install commands are the same:
-  `/plugin marketplace add oderajoseph95/claude-intercom-help-center` and `/plugin install intercom-help-center@claude-intercom-help-center`.
+  `/plugin marketplace add oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer` and `/plugin install intercom-help-center@claude-intercom-help-center`.
 - If you copied a workflow from `templates/github/`, you can change its `ref: v2.0.0` to `ref: v3.0.0`. The v2.0.0 tag stays available.
 
 ## [2.0.0] - 2026-09-29
 
 The skill becomes a Claude Code plugin that manages the whole Help Center, not only new articles.
 
 ### Added
-- **Plugin packaging**: `.claude-plugin/plugin.json` and a marketplace in the same repo. Install with `/plugin marketplace add oderajoseph95/claude-intercom-help-center` and `/plugin install intercom-help-center@claude-intercom-help-center`.
+- **Plugin packaging**: `.claude-plugin/plugin.json` and a marketplace in the same repo. Install with `/plugin marketplace add oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer` and `/plugin install intercom-help-center@claude-intercom-help-center`.
 - **Commands**: `/intercom-help-center:setup`, `:audit`, `:plan`, `:fix`, `:publish`.
 - **Agents**: `help-center-auditor` (verifies findings against the code), `help-center-writer` (writes strictly from code and strings), `help-center-reviewer` (adversarial, read-only).
 - **Hooks**: a publish guard (approved plan and cap), a secret guard (no Intercom token in files), and a stale-article reminder when cited code changes.
@@ -63,7 +85,8 @@ The skill becomes a Claude Code plugin that manages the whole Help Center, not o
 ### Added
 - The `intercom-article-writer` skill: write help articles from code, a coverage manifest and CI gate (`coverage-check.mjs`), and a markdown-to-Intercom publisher (`publish.mjs`) with spacer paragraphs, H1 stripping, paginated collections, create-or-update by id with write-back, `--create-sections`, `--parity`, a dry-run default and a 20-article cap.
 
-[Unreleased]: https://github.com/oderajoseph95/claude-intercom-help-center/compare/v3.0.0...dev
-[3.0.0]: https://github.com/oderajoseph95/claude-intercom-help-center/compare/v2.0.0...v3.0.0
-[2.0.0]: https://github.com/oderajoseph95/claude-intercom-help-center/compare/881238a...v2.0.0
-[1.0.0]: https://github.com/oderajoseph95/claude-intercom-help-center/tree/881238a
+[Unreleased]: https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/compare/v3.0.1...dev
+[3.0.1]: https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/compare/v3.0.0...v3.0.1
+[3.0.0]: https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/compare/v2.0.0...v3.0.0
+[2.0.0]: https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/compare/881238a...v2.0.0
+[1.0.0]: https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/tree/881238a
@@ -1,6 +1,29 @@
 # Contributing
 
-Thanks for helping. Issues and pull requests are welcome.
+Thanks for helping. Questions, bug reports, suggestions and pull requests are all welcome.
+
+## How to get help, report a bug, or suggest a feature
+
+| You want to | Go here |
+|---|---|
+| **Get help** using the plugin (install, setup, an error you do not understand) | [Discussions > Q&A](https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/discussions/categories/q-a). Check [docs/TROUBLESHOOTING.md](docs/TROUBLESHOOTING.md) first: every IHC error code has a cause and a fix. |
+| **Report a bug** (the plugin did something wrong) | [Open a bug report](https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/issues/new?template=bug_report.yml). The form asks for the plugin version, Claude Code version, OS, the command you ran, what you expected and what happened, and the `doctor` output. |
+| **Suggest a feature** you already know you want | [Open a feature request](https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/issues/new?template=feature_request.yml). |
+| **Float an idea** you want to talk through first | [Discussions > Ideas](https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/discussions/categories/ideas). A clear idea can become a feature request later. |
+| **Fix the docs** (wrong, unclear, missing, broken link) | [Open a docs improvement](https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/issues/new?template=docs_improvement.yml), or send a pull request directly. |
+| **Report a security problem** | [Open a private security advisory](https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/security/advisories/new). Never a public issue. See [SECURITY.md](SECURITY.md). |
+| **Share how you use it** | [Discussions > Show and tell](https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer/discussions/categories/show-and-tell). |
+
+Before posting anything: **remove your Intercom token, API keys, real workspace ids and private article content.** `doctor` never prints the token, but check its output anyway.
+
+## Contributing a pull request
+
+1. Fork the repo and branch from `dev`.
+2. Make your change, with a test (see the rules below).
+3. Run `node scripts/selftest.mjs`; it must end with `0 failed`.
+4. Open the pull request **against `dev`**, never `main`. Fill in the pull request template.
+5. CI must pass: the selftest on Linux and Windows with Node 18 and 22, the example coverage gate, and the docs check.
+6. The maintainer reviews every pull request (see [.github/CODEOWNERS](.github/CODEOWNERS)) and merges it into `dev`. Releases then go from `dev` to `main`.
 
 ## Branches
 
@@ -13,8 +36,8 @@ Thanks for helping. Issues and pull requests are welcome.
 No dependencies. You need Node 18+ and git.
 
 ```bash
-git clone https://github.com/oderajoseph95/claude-intercom-help-center
-cd claude-intercom-help-center
+git clone https://github.com/oderajoseph95/Claude-Intercom-HelpCenter-Article-Writer
+cd Claude-Intercom-HelpCenter-Article-Writer
 node scripts/selftest.mjs
 claude --plugin-dir .        # try your changes in Claude Code
 ```