SNOW Automation

This directory contains Ansible automation for snow management and operations.

Overview

The SNOW automation provides playbooks and roles for managing and configuring snow infrastructure and services.

Roles

Role	Description
servicenow_catalog	Role for servicenow catalog
servicenow_catalog_create	Role for servicenow catalog create
servicenow_change_request	Role for servicenow change request
servicenow_change_request_schedule	Role for servicenow change request schedule
servicenow_change_request_wait	Role for servicenow change request wait
servicenow_cmdb	Role for servicenow cmdb
servicenow_ritm_retrieve_eda	Role for servicenow ritm retrieve eda
servicenow_ticket	Role for servicenow ticket
servicenow_user	Role for servicenow user

Playbooks

Playbook	Description	Target Hosts
ServiceNowCR_and_approve.yml	Playbook for ServiceNowCR and approve	localhost
ServiceNowCR_canceled.yml	Playbook for ServiceNowCR canceled	localhost
ServiceNowCR_closed.yml	Playbook for ServiceNowCR closed	localhost
ServiceNowCR_create.yml	Playbook for ServiceNowCR create	all
ServiceNowCR_deleted.yml	Playbook for ServiceNowCR deleted	localhost
ServiceNowCR_implement.yml	Playbook for ServiceNowCR implement	localhost
ServiceNowCatalog.yml	Playbook for ServiceNowCatalog	localhost
ServiceNowCatalogCreate.yml	Playbook for ServiceNowCatalogCreate	localhost
ServiceNowEDARITM.yml	Playbook for ServiceNowEDARITM	localhost
ServiceNow_change_request_schedule.yml	Playbook for ServiceNow change request schedule	localhost
ServiceNow_cmdb_update.yml	Playbook for ServiceNow cmdb update	{{ vm_name
ServiceNowticket.yml	Playbook for ServiceNowticket	{{ vm_name
ServiceNowticket_close.yml	Playbook for ServiceNowticket close	all
ServiceNowticket_eda.yml	Playbook for ServiceNowticket eda	{{ vm_name
ServiceNowticket_find.yml	Playbook for ServiceNowticket find	localhost
ServiceNowticket_inprogress.yml	Playbook for ServiceNowticket inprogress	all
ServiceNowticket_logs.yml	Playbook for ServiceNowticket logs	{{ vm_name
ServiceNowticket_logs_update.yml	Playbook for ServiceNowticket logs update	{{ vm_name
ServiceNowticket_security.yml	Playbook for ServiceNowticket security	localhost
ServiceNowuser_create.yml	Playbook for ServiceNowuser create	localhost

Usage

Running with ansible-navigator

# Run a playbook
ansible-navigator run ServiceNowCR_and_approve.yml

# Run in stdout mode
ansible-navigator run ServiceNowCR_and_approve.yml -m stdout

Using roles

- hosts: target_hosts
  roles:
    - servicenow_catalog

Requirements

• Ansible 2.9 or higher (via ansible-navigator)
• Required collections (see collections/requirements.yml if present)
• Appropriate access credentials configured via environment variables

Directory Structure

Ansible-SNOW/
├── roles/              # Ansible roles
├── *.yml               # Playbooks
├── collections/        # Collection dependencies (if present)
└── ansible-navigator.yml  # Navigator configuration