不要把 AI 客服做成知识检索工具,记录一下我在做智能Ai客服的项目过程,以及分享一下真实踩过的坑!
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Updated
Oct 15, 2026
不要把 AI 客服做成知识检索工具,记录一下我在做智能Ai客服的项目过程,以及分享一下真实踩过的坑!
A practitioner framework for designing trustworthy conversational AI with 23 design patterns, research grounding, and working prototypes.
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