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complaint-detection

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RidhimaGupta4 / Sentiment-NLP-Pipeline

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Fine-tuned DistilBERT for UK customer review sentiment classification. Topic extraction, priority complaint auto-flagging, MLflow tracking, interactive dashboard. No data leakage. 87.6% test accuracy.

python nlp portfolio data-science machine-learning natural-language-processing deep-learning sentiment-analysis text-classification scikit-learn transformers pytorch uk bert customer-reviews mlflow distilbert hugging-face complaint-detection priority-flagging
  • Updated May 16, 2026
  • Python

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