EDU-18127 Update Mode off to Contingency Mode by ricardoaerobr · Pull Request #727 · vtexdocs/help-center-content

ricardoaerobr · 2026-05-14T21:41:25Z

Summary

EDU-18127 Update Mode off to Contingency Mode.

Type of change

New content — Adds new documentation.
Content update — Improves existing documentation (clarity, structure, examples, accuracy).
Bug fix — Fixes markdown issues.
Editorial fix — Spelling, grammar, or minor copy edits that don’t change meaning.
Content removal — Deletes deprecated or obsolete content.

Checklist

The content follows the VTEX Style Guide.
Markdown renders correctly (headings, lists, tables, callouts).
Links, images, code blocks, and examples are valid.
Terminology, product names, and API references are consistent.
Frontmatter (title, description, tags, slug) is correct
Files follow the expected folder structure and naming conventions.

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github-actions · 2026-05-14T21:42:09Z

🧭 Navigation Generation Report

❌ Validation Status: FAILED

Parse errors: 1 files could not be processed • Duplicate conflicts: 9 slug conflicts found

📝 Auto-commit: Navigation changes committed by workflow (commit 1a8c12b)

📊 Generation Details (click to expand)

Commit	Date	Duration
`8645f4801fb06393403e75b043bb1cea8d56ea54`	2026-05-25 12:22:12 -0300	7s

Metric	Value	Output	Details
Files processed	12581	Path	`public/navigation.json`
Files skipped	1	Size	3.1M
Categories	398	SHA256	`a77e011f7dfd21617ebd8c004da9c8ceaa2e033397ee4896e5310204c80da031`
Documents	4123	Duplicate conflicts	9

⚠️ Parse Errors (1 files)

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🔗 Duplicate Slug Conflicts (9 conflicts)

Duplicate slug '2020-mayo' found 2 times in section 'announcements' (es): category:'Mayo' at '2020 > Mayo' [en:'May', en-slug:'2020-may'], category:'Mayo' at '2020 > Mayo' [en-slug:'mayo']
Duplicate slug '2020-maio' found 2 times in section 'announcements' (pt): category:'Maio' at '2020 > Maio' [en:'May', en-slug:'2020-may'], category:'Maio' at '2020 > Maio' [en:'Mayo', en-slug:'mayo']
Duplicate slug 'integracion-de-lengow' found 2 times in section 'tracks' (es): category:'Integración de Lengow' at 'Marketplace > Integración de Lengow' [en:'Lengow integration', en-slug:'lengow-integration'], category:'Integración de Lengow' at 'Marketplace > Integración de Lengow'
Duplicate slug 'inventory-subcategory' found 2 times in section 'tutorials' (en): category:'Inventory' at 'Integrations > Inventory', category:'Inventory' at 'Shipping > Inventory'
Duplicate slug 'feedback-del-vendedor-subcategoria' found 2 times in section 'tutorials' (es): category:'Feedback del vendedor' at 'Indeva by VTEX > Feedback del vendedor' [en-slug:'feedback-del-vendedor'], category:'Feedback del vendedor' at 'Indeva by VTEX > Feedback del vendedor' [en:'Seller feedback', en-slug:'seller-feedback-subcategory']
Duplicate slug 'configuracion-de-pagos-subcategoria' found 2 times in section 'tutorials' (es): category:'Configuración de Pagos' at 'Pagos > Configuración de Pagos' [en-slug:'configuracion-de-pagos'], category:'Configuración de Pagos' at 'Pagos > Configuración de Pagos' [en:'Payment Settings', en-slug:'payment-settings-subcategory']
Duplicate slug 'configurações-de-pagamentos-subcategoria' found 2 times in section 'tutorials' (pt): category:'Configurações de Pagamentos' at 'Pagamentos > Configurações de Pagamentos' [en:'Configuración de Pagos', en-slug:'configuracion-de-pagos'], category:'Configurações de Pagamentos' at 'Pagamentos > Configurações de Pagamentos' [en:'Payment Settings', en-slug:'payment-settings-subcategory']
Duplicate slug 'configurações-vtex-cx-platform-subcategoria' found 2 times in section 'tutorials' (pt): category:'Configurações VTEX CX Platform' at 'VTEX CX Platform > Configurações VTEX CX Platform' [en-slug:'configuracoes-vtex-cx-platform'], category:'Configurações VTEX CX Platform' at 'VTEX CX Platform > Configurações VTEX CX Platform' [en:'VTEX CX Platform Settings', en-slug:'vtex-cx-platform-settings-subcategory']
Duplicate slug 'otro' found 2 times in section 'known-issues' (es): category:'Otro' at 'Otro' [en:'Other', en-slug:'other'], category:'Otros' at 'Otros' [en:'Others', en-slug:'others']

📋 Generation Log: - Full log: Download navgen.log

Generated by nav-generation workflow

Clarify the explanation of 'delayToCancel' and update retry information for payment methods.

Updated flowchart and text to clarify payment processing in Contingency Mode.

github-actions · 2026-05-25T15:23:13Z

🧭 Navigation Generation Report

❌ Validation Status: FAILED

Parse errors: 1 files could not be processed • Duplicate conflicts: 9 slug conflicts found

📝 Auto-commit: Navigation changes committed by workflow (commit 0b1da36)

📊 Generation Details (click to expand)

Commit	Date	Duration
`a05fdedbd048cfa82d447f6cb967b80b58b30779`	2026-06-02 17:16:41 -0300	9s

Metric	Value	Output	Details
Files processed	12332	Path	`public/navigation.json`
Files skipped	1	Size	3.1M
Categories	398	SHA256	`3519c9ed120858ccdd8fc02e7e203adb154cd46edfa0f89daf2fe9bf45a41989`
Documents	4115	Duplicate conflicts	9

⚠️ Parse Errors (1 files)

docs/en/tutorials/payments/payment-settings/mode-off-faq.md {"error":{"name":"YAMLException","reason":"can not read a block mapping entry; a multiline key may not be an implicit key","mark":{"name":null,"buffer":"\ntitle: ''Contigency Mode'\nid: 6hbd7PuvoxuRbPCvTqjxeB\nstatus: PUBLISHED\ncreatedAt: 2021-01-21T17:29:10.793Z\nupdatedAt: 2026-05-25T00:00:00.000Z\npublishedAt: 2024-04-11T19:22:34.569Z\nfirstPublishedAt: 2021-01-21T17:54:12.941Z\ncontentType: tutorial\nproductTeam: Financial\nauthor: 7qy2DBsUp8U5P9lqV0JHfR\nslugEN: mode-off-faq\nlegacySlug: mode-off-faq\nlocale: en\nsubcategoryId: 3tDGibM2tqMyqIyukqmmMw\n\u0000","position":29,"line":2,"column":2},"message":"can not read a block mapping entry; a multiline key may not be an implicit key at line 3, column 3:\n id: 6hbd7PuvoxuRbPCvTqjxeB\n ^"}}

🔗 Duplicate Slug Conflicts (9 conflicts)

Duplicate slug '2020-mayo' found 2 times in section 'announcements' (es): category:'Mayo' at '2020 > Mayo' [en:'May', en-slug:'2020-may'], category:'Mayo' at '2020 > Mayo' [en-slug:'mayo']
Duplicate slug '2020-maio' found 2 times in section 'announcements' (pt): category:'Maio' at '2020 > Maio' [en:'May', en-slug:'2020-may'], category:'Maio' at '2020 > Maio' [en:'Mayo', en-slug:'mayo']
Duplicate slug 'integracion-de-lengow' found 2 times in section 'tracks' (es): category:'Integración de Lengow' at 'Marketplace > Integración de Lengow' [en:'Lengow integration', en-slug:'lengow-integration'], category:'Integración de Lengow' at 'Marketplace > Integración de Lengow'
Duplicate slug 'inventory-subcategory' found 2 times in section 'tutorials' (en): category:'Inventory' at 'Integrations > Inventory', category:'Inventory' at 'Shipping > Inventory'
Duplicate slug 'feedback-del-vendedor-subcategoria' found 2 times in section 'tutorials' (es): category:'Feedback del vendedor' at 'Indeva by VTEX > Feedback del vendedor' [en-slug:'feedback-del-vendedor'], category:'Feedback del vendedor' at 'Indeva by VTEX > Feedback del vendedor' [en:'Seller feedback', en-slug:'seller-feedback-subcategory']
Duplicate slug 'configuracion-de-pagos-subcategoria' found 2 times in section 'tutorials' (es): category:'Configuración de Pagos' at 'Pagos > Configuración de Pagos' [en-slug:'configuracion-de-pagos'], category:'Configuración de Pagos' at 'Pagos > Configuración de Pagos' [en:'Payment Settings', en-slug:'payment-settings-subcategory']
Duplicate slug 'configurações-de-pagamentos-subcategoria' found 2 times in section 'tutorials' (pt): category:'Configurações de Pagamentos' at 'Pagamentos > Configurações de Pagamentos' [en:'Configuración de Pagos', en-slug:'configuracion-de-pagos'], category:'Configurações de Pagamentos' at 'Pagamentos > Configurações de Pagamentos' [en:'Payment Settings', en-slug:'payment-settings-subcategory']
Duplicate slug 'configurações-vtex-cx-platform-subcategoria' found 2 times in section 'tutorials' (pt): category:'Configurações VTEX CX Platform' at 'VTEX CX Platform > Configurações VTEX CX Platform' [en-slug:'configuracoes-vtex-cx-platform'], category:'Configurações VTEX CX Platform' at 'VTEX CX Platform > Configurações VTEX CX Platform' [en:'VTEX CX Platform Settings', en-slug:'vtex-cx-platform-settings-subcategory']
Duplicate slug 'otro' found 2 times in section 'known-issues' (es): category:'Otro' at 'Otro' [en:'Other', en-slug:'other'], category:'Otros' at 'Otros' [en:'Others', en-slug:'others']

📋 Generation Log: - Full log: Download navgen.log

Generated by nav-generation workflow

…off-faq.md Co-authored-by: Karen Krieger <karen.krieger@vtex.com>

github-actions · 2026-06-02T20:18:04Z

🧭 Navigation Generation Report

❌ Validation Status: FAILED

Parse errors: files could not be processed • Duplicate conflicts: 7 slug conflicts found

📝 Auto-commit: Navigation changes committed by workflow (commit 2276bfa)

📊 Generation Details (click to expand)

Commit	Date	Duration
`fc5b6030d69a0fc23d2913e1c722a8f272982f3d`	2026-06-02 18:49:55 -0300	8s

Metric	Value	Output	Details
Files processed	12324	Path	`public/navigation.json`
Files skipped		Size	3.1M
Categories	397	SHA256	`674434907e9a78210abee4d6821bba60440154a4a7b4f5d5dccc90c7b7095bed`
Documents	4112	Duplicate conflicts	7

🔗 Duplicate Slug Conflicts (7 conflicts)

Duplicate slug '2020-mayo' found 2 times in section 'announcements' (es): category:'Mayo' at '2020 > Mayo' [en:'May', en-slug:'2020-may'], category:'Mayo' at '2020 > Mayo' [en-slug:'mayo']
Duplicate slug '2020-maio' found 2 times in section 'announcements' (pt): category:'Maio' at '2020 > Maio' [en:'May', en-slug:'2020-may'], category:'Maio' at '2020 > Maio' [en:'Mayo', en-slug:'mayo']
Duplicate slug 'integracion-de-lengow' found 2 times in section 'tracks' (es): category:'Integración de Lengow' at 'Marketplace > Integración de Lengow' [en:'Lengow integration', en-slug:'lengow-integration'], category:'Integración de Lengow' at 'Marketplace > Integración de Lengow'
Duplicate slug 'inventory-subcategory' found 2 times in section 'tutorials' (en): category:'Inventory' at 'Integrations > Inventory', category:'Inventory' at 'Shipping > Inventory'
Duplicate slug 'feedback-del-vendedor-subcategoria' found 2 times in section 'tutorials' (es): category:'Feedback del vendedor' at 'Indeva by VTEX > Feedback del vendedor' [en-slug:'feedback-del-vendedor'], category:'Feedback del vendedor' at 'Indeva by VTEX > Feedback del vendedor' [en:'Seller feedback', en-slug:'seller-feedback-subcategory']
Duplicate slug 'configurações-vtex-cx-platform-subcategoria' found 2 times in section 'tutorials' (pt): category:'Configurações VTEX CX Platform' at 'VTEX CX Platform > Configurações VTEX CX Platform' [en-slug:'configuracoes-vtex-cx-platform'], category:'Configurações VTEX CX Platform' at 'VTEX CX Platform > Configurações VTEX CX Platform' [en:'VTEX CX Platform Settings', en-slug:'vtex-cx-platform-settings-subcategory']
Duplicate slug 'otro' found 2 times in section 'known-issues' (es): category:'Otro' at 'Otro' [en:'Other', en-slug:'other'], category:'Otros' at 'Otros' [en:'Others', en-slug:'others']

📋 Generation Log: - Full log: Download navgen.log

Generated by nav-generation workflow

Refine the explanation of the Contingency Mode and its impact on payment processing. Clarify the conditions under which the mode is activated and the behavior of scheduled authorizations.

…de-off-to-Contingency-Mode # Conflicts: # public/navigation.json

ricardoaerobr and others added 2 commits May 14, 2026 18:40

EDU-18127 Update Mode off to Contingency Mode

a64740a

chore(nav): update navigation.json via vtexhelp-nav-cli

d4e04ad

ricardoaerobr and others added 6 commits May 20, 2026 15:16

Update mode-off-faq.md

3107fc5

chore(nav): update navigation.json via vtexhelp-nav-cli

fec997e

Update mode-off-faq.md

3e0b1ea

Update 'delayToCancel' description and retry details

c608097

Clarify the explanation of 'delayToCancel' and update retry information for payment methods.

chore(nav): update navigation.json via vtexhelp-nav-cli

52a2cd4

Revise payment flowchart and retry information

22b35b1

Updated flowchart and text to clarify payment processing in Contingency Mode.

ricardoaerobr requested a review from karenkrieger May 25, 2026 14:42

ricardoaerobr self-assigned this May 25, 2026

ricardoaerobr added the documentation Improvements or additions to documentation label May 25, 2026

ricardoaerobr and others added 3 commits May 25, 2026 12:06

Merge branch 'main' into EDU-18127---Updata-Mode-off-to-Contingency-Mode

44f3ef2

Add EN / ES files

8645f48

chore(nav): update navigation.json via vtexhelp-nav-cli

1a8c12b

ricardoaerobr marked this pull request as ready for review May 25, 2026 15:22

karenkrieger requested changes Jun 2, 2026

View reviewed changes

ricardoaerobr and others added 2 commits June 2, 2026 17:16

Update docs/pt/tutorials/pagamentos/configurações-de-pagamentos/mode-…

a05fded

…off-faq.md Co-authored-by: Karen Krieger <karen.krieger@vtex.com>

chore(nav): update navigation.json via vtexhelp-nav-cli

0b1da36

ricardoaerobr and others added 2 commits June 2, 2026 17:33

Clarify Contingency Mode functionality and behavior

b5ab37c

Refine the explanation of the Contingency Mode and its impact on payment processing. Clarify the conditions under which the mode is activated and the behavior of scheduled authorizations.

Fix error

68582b4

ricardoaerobr requested a review from karenkrieger June 2, 2026 20:37

ricardoaerobr and others added 2 commits June 2, 2026 18:49

Merge remote-tracking branch 'origin/main' into EDU-18127---Updata-Mo…

fc5b603

…de-off-to-Contingency-Mode # Conflicts: # public/navigation.json

chore(nav): update navigation.json via vtexhelp-nav-cli

2276bfa

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EDU-18127 Update Mode off to Contingency Mode#727

EDU-18127 Update Mode off to Contingency Mode#727
ricardoaerobr wants to merge 17 commits into
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EDU-18127---Updata-Mode-off-to-Contingency-Mode

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ricardoaerobr commented May 14, 2026

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