SuperOfficeDocs · digitaldiina · May 29, 2026 · May 8, 2026 · May 12, 2026 · May 13, 2026
diff --git a/docs/media/loc/en/mobile/mobile-crm-move-add-button.png b/docs/media/loc/en/mobile/mobile-crm-move-add-button.png
diff --git a/docs/media/loc/en/mobile/mobile-crm-request-message-single-reply.png b/docs/media/loc/en/mobile/mobile-crm-request-message-single-reply.png
diff --git a/docs/media/loc/en/request/requests-list-mark-spam-context-menu.png b/docs/media/loc/en/request/requests-list-mark-spam-context-menu.png
diff --git a/release-notes/12/index.md b/release-notes/12/index.md
@@ -0,0 +1,50 @@
+---
+uid: release-notes-12
+title: What's new in SuperOffice 12
+description: Release notes. What's new in SuperOffice 12
+keywords: SuperOffice CRM 12
+author: kirstiaa
+date: 06.01.2026
+version: 12
+content_type: release-notes
+audience: person
+audience_tooltip: SuperOffice CRM
+language: en
+---
+
+# What's new in SuperOffice 12
+
+## Summary of highlights
+
+**SuperOffice 12** - a new main version of SuperOffice CRM where we focus on AI to become part of how you work every day.
+
+From this version, all feature updates are available to SuperOffice Online customers only. Onsite installations will receive security updates only.
+
+## Feature updates
+
+### 12.0 (01.06.2026)
+
+* [Spam classification on requests][10] in Service
+
+## Pilot programs
+
+Some features are available to selected customers as part of ongoing pilots. See the [pilot program overview][1] for more details.
+
+## Related content
+
+* [Mobile CRM version 11.1][2]
+* [Product integrations release overview][3]
+* [SuperOffice App Store][4]
+* [New or updated App Store apps][5]
+* [Release notes in the Community][6]
+
+<!-- Referenced links -->
+[1]: ../index.md#pilot
+[2]: ../mobile/index.md
+[3]: ../integrations/index.md
+[4]: https://appstore.superoffice.com/
+[5]: https://appstore.superoffice.com/Category/new-and-updated
+[6]: https://community.superoffice.com/en/product-releases/release-notes/
+[10]: service/12.0-update.md
+
+<!-- Referenced images -->
diff --git a/release-notes/12/service/12.0-update.md b/release-notes/12/service/12.0-update.md
@@ -0,0 +1,38 @@
+---
+uid: news-service-12.0
+title: Service 12.0 update
+description: Release notes. What's new in SuperOffice Service 12.0
+keywords: request, ticket, Service, spam, classification
+author: kirstiaa
+date: 06.01.2026
+version: 12.0
+content_type: release-notes
+category: Service
+audience: person
+audience_tooltip: SuperOffice CRM
+language: en
+---
+
+# Service 12.0 update
+
+## Spam classification on requests
+
+The **Mark as Spam** action lets users classify fraudulent or unwanted requests. Spam requests are excluded from all views, searches, reports, and selections.
+
+You'll see **Mark as Spam** in the context menu for requests in your lists, in the **Task** menu on one request, and in the Task menu on request selections.
+
+Once you select **Mark as Spam**, a confirmation dialog (Yes/No) appears to confirm that you want to set the request(s) as spam.
+
+![Request list showing the Mark as spam context menu -screenshot][img1]
+
+* Only users with the **Can mark requests as SPAM** functional right can classify requests. The right is configured by an administrator per [role][1] in Settings and maintenance.
+
+* Requests marked as spam move to the **Recycle bin**, where you can **restore** them if needed. Find the **Recycle bin** in your **Personal settings** menu.
+
+* The spam requests are **permanently deleted** from the Recycle bin after a configurable period. The default is 14 days.
+
+<!-- Referenced links-->
+[1]: ../../../docs/en/admin/user-management/role/functional-rights.md
+
+<!-- Referenced images -->
+[img1]: ../../../docs/media/loc/en/request/requests-list-mark-spam-context-menu.png
diff --git a/release-notes/12/service/index.md b/release-notes/12/service/index.md
@@ -0,0 +1,21 @@
+---
+uid: news-service-12
+title: What's new in SuperOffice Service 12
+description: Release notes. What's new in SuperOffice Service 12
+keywords: SuperOffice Service, request
+author: kirstiaa
+date: 06.01.2026
+version: 12
+content_type: release-notes
+category: service
+audience: person
+audience_tooltip: SuperOffice Service
+language: en
+---
+
+# New and improved Service
+
+* [Spam classification on requests (12.0)][0]
+
+<!-- Referenced links-->
+[0]: 12.0-update.md
diff --git a/release-notes/12/toc.yml b/release-notes/12/toc.yml
@@ -0,0 +1,33 @@
+items:
+- name: Introduction
+  href: index.md
+#- name: Core CRM
+#  href: core-crm/index.md
+#  items:
+#  - name: 12.x update
+#    href: core-crm/12.x-update.md
+#- name: Sales
+#  href: sale/index.md
+#  items:
+#  - name: 12.x update
+#    href: sale/12.x-update.md
+- name: Service
+  href: service/index.md
+  items:
+  - name: 12.0 update
+    href: service/12.0-update.md
+#- name: Marketing
+#  href: marketing/index.md
+#  items:
+#  - name: 12.x update
+#    href: marketing/12.x-update.md
+#- name: Settings and Maintenance
+#  href: admin/index.md
+#  items:
+#  - name: 12.x update
+#    href: admin/12.x-update.md
+#- name: API
+#  href: api/index.md
+#  items:
+#  - name: 12.x update
+#    href: api/12.x-update.md
diff --git a/release-notes/index.md b/release-notes/index.md
@@ -1,9 +1,9 @@
 ---
 uid: release-notes
 title: What's new in SuperOffice
-description: Release notes. Here you will find all the small and big changes that has been released for SuperOffice in the different versions.
+description: Release notes. Here you will find all the small and big changes that have been released for SuperOffice in the different versions.
 author: kirstiaa
-date: 04.28.2026
+date: 06.01.2026
 content_type: release-note
 audience: person
 audience_tooltip: SuperOffice CRM
@@ -12,14 +12,15 @@ language: en
 
 # What's new in SuperOffice
 
-Here you will find all the small and big changes that has been released for SuperOffice in the different versions. We aim to give you an understanding on why we have created the feature and function and how to use it. Hope you will find this inspiring and try out our new functionality.
+Here you will find all the small and big changes that have been released for SuperOffice in the different versions. We aim to give you an understanding on why we have created the feature and function and how to use it. Hope you will find this inspiring and try out our new functionality.
 
 ## SuperOffice CRM versions
 
-The latest SuperOffice Online release is [**version 11.13**][11] - 04.05.2026.
+The latest SuperOffice Online release is [**version 12.0**][9] - 01.06.2026.
 
 Recent versions:
 
+* [12.0 and newer][9]
 * [11.1 - 11.13][11]
 * [10.5][10]
 
@@ -31,15 +32,28 @@ The latest onsite release is **11.13** - 13.05.2026. See the [version history][1
 
 ## Mobile CRM versions
 
-The latest release is [**version 11.1.11**][7] - 17.04.2026.
+The latest release is [**version 11.1.12**][7] - 20.05.2026.
 
 ## Product integrations
 
 Different integration components are released on separate schedules. See the [integration release overview][12] for the latest versions.
 
+## <a id="pilot"></a>Ongoing pilot programs
+
+We use **pilot programs** to assess how well the features and functions meet our users' **needs and expectations**, to collect feedback, and identify potential problems. The feedback from the pilot phase is valuable for refining the features and functions in SuperOffice. It helps us address any issues or concerns before releasing them to all our users. For more details, see our [overview of pilot programs][17].
+
+* [SuperOffice Online Replication: Stream CRM data to own infrastructure][16] (available from 13.02.2026)
+* [AI styling for Form][16] (available from 11.13 - 28.04.2026)
+* [SuperOffice Service - Custom objects][22] (available from 10.3.4 - 09.04.2024)
+* [SuperOffice CRM - AI Lab][21] (available from 10.3.2 - 20.02.2024)
+* [SuperOffice Service - New Service Request][16] (available on demand from 10.2.1 - 27.01.2023)
+* [Forms - Custom styling][16] (available from 11.8 - 13.01.2026 - Generally available from 11.11 (17.03.2026))
+* [Synchronizer: See attendees and don't lose edits][16] (available from Synchronizer - 16.02.2026 - Generally available from (13.05.2026))
+
 ## Developer Portal
 
-* 12.11 (25.02.2026): App Store information visible with a standard application, Required Partner profile feedback before publish to stage
+* 2.13 (15.05.2026): LinkedIn link preview, Notify partners before tenant deletion
+* 2.11 (25.02.2026): App Store information visible with a standard application, Required Partner profile feedback before publish to stage
 * 2.9 (17.12.2025): Refactored log section, Export list of tenants
 * 2.8 (17.11.2025): Refreshed and modernized user interface
 * 2.7 (04.11.2025): Improved categorization
@@ -53,22 +67,11 @@ Different integration components are released on separate schedules. See the [in
 
 ## User guides
 
-* [SuperOffice version 11 User guide][15] (available in six languages)
+* [SuperOffice version 12 User guide][15] (available in six languages)
 * [SuperOffice for Outlook User guide][13] (English only)
 * [SuperOffice Mobile CRM User guide][14] (English only)
 * [SuperNotes Integration][20] (English only)
 
-## <a id="pilot"></a>Ongoing pilot programs
-
-We use **pilot programs** to assess how well the features and functions meet our users' **needs and expectations**, to collect feedback, and identify potential problems. The feedback from the pilot phase is valuable for refining the features and functions in SuperOffice. It helps us address any issues or concerns before releasing them to all our users. For more details, see our [overview of pilot programs][17].
-
-* [Synchronizer: See attendees and don't lose edits][16] (available from Synchronizer v.117 - 16.02.2026)
-* [SuperOffice Online Replication: Stream CRM data to own infrastructure][16] (available from 13.02.2026)
-* [SuperOffice Service - Custom objects][22] (available from 10.3.4 - 09.04.2024)
-* [SuperOffice CRM - AI Lab][21] (available from 10.3.2 - 20.02.2024)
-* [SuperOffice Service - New Service Request][16] (available on demand from 10.2.1 - 27.01.2023)
-* [Forms - Custom styling][16] (available from 11.8 - 13.01.2026 - Generally available from 11.11 (17.03.2026))
-
 ## How to navigate this content
 
 ![What's new -screenshot][img4]
@@ -89,6 +92,7 @@ We use **pilot programs** to assess how well the features and functions meet our
 
 <!-- Referenced links-->
 [7]: mobile/index.md
+[9]: 12/index.md
 [10]: 10.5/index.md
 [11]: 11/index.md
 [12]: integrations/index.md

diff --git a/release-notes/integrations/index.md b/release-notes/integrations/index.md
@@ -2,50 +2,59 @@
 uid: release-notes-integrations
 title: Product integration updates
 description: Release notes. What's new in SuperOffice Integrations
-keywords: integration, app, appstore
+keywords: integration, app, AppStore, product release
 author: kirstiaa
-date: 04.28.2026
+date: 05.26.2026
 content_type: release-note
 audience: person
 audience_tooltip: SuperOffice CRM
+language: en
 ---
 
-# Product integration updates
+# What's new in Product integration
 
-<!-- markdownlint-disable-next-line MD044 -->
-Documentation for all SuperOffice integrations is available at [docs.superoffice.com/integrations][26].
-
-## Office integrations
+## Product integrations updates
 
-* [SuperNotes integration guide][43]
-* [Zapier - Breaking changes and improvements (3.5)][15]
-* [Video meetings - Set configurations - Prefer direct link to Microsoft Teams (2.9)][13]
-* [SuperOffice for Outlook update – Action required (6.0)][1]
+* [SuperOffice for Outlook - Shared mailbox, Pin the SuperOffice side panel, Archive attachments does not contain images][3] - 6.3 (11.05.2026)
+* [SuperOffice WebTools guide][21] - (04.05.2026)
+* [SuperNotes integration guide][43] - (04.02.2026)
+* [Zapier - Breaking changes and improvements][15] - 3.5 (09.10.2025)
+* [Video meetings - Set configurations - Prefer direct link to Microsoft Teams][13] - 2.9 (01.09.2025)
 
-> [!NOTE]
-> **Zapier - Breaking changes:** Starting from version 3.5, the API response structure changes because id, body, and attachments are now moved under the new message property.
+Documentation for all SuperOffice integrations is available at [docs.superoffice.com/integrations][26].
 
 ### Product releases
 
-[Current released versions][6]
+Current version: For the latest version numbers and release details for all products, see [Product releases][6] on Community.
 
-* [ConnectERP][6] 156.0 (13.04.2026)
-* [DataBridge][6] 156.0 (13.04.2026)
-* [Panels][6] 70.0 (14.04.2026)
-* [SharePoint Documents][25] 3.7 (16.04.2026)
-* [SuperOffice Copilot][27] 1.9 (11.09.2025)
-* [SuperOffice for Gmail][24] 3.0 (24.02.2026)
-* [SuperOffice for Outlook][23] 6.2.0 (22.04.2026)
-* [Synchronizer][6] 121.0 (21.04.2026)
-* [Video Meetings][22] 2.11 (16.03.2026)
-* [WebTools for Mac][21] 13.2 (30.11.2025)
-* [WebTools for Windows][21] 13.2.3 (08.04.2026)
-* [Zapier][20] 3.5.7 (16.5.2026)
+* ConnectERP - 157.0 (20.05.2026)
+* DataBridge - 157.0 (20.05.2026)
+* Panels - 71.0 (20.05.2026)
+* SharePoint Documents - 3.7 (16.04.2026)
+* Slack Notify - 12.0 (21.05.2026)
+* SuperOffice Copilot - 1.11 (17.09.2025)
+* SuperOffice for Gmail - 3.0 (24.02.2026)
+* SuperOffice for Mailchimp - 12.0 (19.05.2026)
+* SuperOffice for Outlook - 6.3.0 (11.05.2026)
+* SuperOffice for Teams - 1.0.0 (19.05.2026)
+* SuperOffice for Trello - 11.0 (21.11.2025)
+* SuperOffice for Wordpress - 11.0 (21.11.2026)
+* SuperOffice MailLink - 13.1.61 (30.01.2026)
+* Synchronizer - 123.0 (20.05.2026)
+* Teams Notify - 12.0 (18.05.2026)
+* Video Meetings - 2.12 (29.04.2026)
+* Webex Notify - 12.0 (19.05.2026)
+* WebTools for Mac - 13.2 (30.11.2025)
+* WebTools for Windows - 13.2.3 (08.04.2026)
+* Zapier - 3.5.7 (16.05.2026)
 
 ## SuperOffice App Store
 
 See all the [new or updated apps][2]
 
+* [Lyyti & SuperOffice integration][61] from Lyyti (16.03.2026)
+* [Unimicro by Syncify][60] from Syncify AB (08.05.2026)
+* [SuperNotes][41] from SuperOffice AS (04.05.2026)
 * [Business NXT by Syncify][37] from Syncify AB (21.04.2026)
 * [ConnectERP for Business NXT][17] from SuperOffice AS (21.04.2026)
 * [ConnectERP for Fortnox][44] from SuperOffice AS (21.04.2026)
@@ -67,7 +76,6 @@ See all the [new or updated apps][2]
 * [SharePoint Documents][46] from SuperOffice AS (19.03.2026)
 * [DataBridge for SuperOffice][45] from SuperOffice AS (16.03.2026)
 * [Oneflow for SuperOffice][33] from Oneflow AB (04.03.2026)
-* [SuperNotes][41] from SuperOffice AS (04.02.2026)
 * [LeadX 360 AI][42] from LeadX Software GmbH (01.02.2026)
 * [Fortnox by Syncify][36] from Syncify AB (18.12.2025)
 * [Microsoft Business Central by Syncify][38] from Syncify AB (18.12.2025)
@@ -76,22 +84,16 @@ See all the [new or updated apps][2]
 * [Panels for SuperOffice][35] from SuperOffice AS (01.12.2025)
 
 <!-- Referenced links -->
-[1]: sofo/6.0-update.md
 [2]: https://appstore.superoffice.com/Category/new-and-updated
+[3]: sofo/6.3-update.md
 [6]: https://community.superoffice.com/en/product-releases/release-notes/
 [13]: video-meetings/2.9-update.md
 [15]: https://community.superoffice.com/en/support-faqs/faq/zapier-integration-version-3.5-changes-in-request-properties?utm_medium=docs&utm_source=release%20notes&utm_campaign=integration
 [16]: https://appstore.superoffice.com/superoffice-as/connecterp-for-visma-net
-[17]:https://appstore.superoffice.com/superoffice-as/connecterp-for-businessnxt
+[17]: https://appstore.superoffice.com/superoffice-as/connecterp-for-businessnxt
 [19]: https://appstore.superoffice.com/superoffice-as/connecterp-for-tripletex
-[20]: ../../integrations/zapier/index.md
 [21]: ../../integrations/webtools/index.md
-[22]: ../../integrations/video-meetings/index.md
-[23]: ../../integrations/superoffice-for-outlook/index.md
-[24]: ../../integrations/gmail-link/index.md
-[25]: ../../integrations/sharepoint-documents/index.md
 [26]: ../../integrations/index.yml
-[27]: ../../docs/en/ai/learn/copilot.md
 [33]: https://appstore.superoffice.com/oneflow-ab/oneflow-for-superoffice?utm_medium=docs&utm_source=release%20notes&utm_campaign=11.8
 [34]: https://appstore.superoffice.com/salesscreen/salesscreen-integration?utm_medium=docs&utm_source=release%20notes&utm_campaign=11.8
 [35]: https://appstore.superoffice.com/superoffice-as/panels-for-superoffice?utm_medium=docs&utm_source=release%20notes&utm_campaign=11.8
@@ -118,5 +120,7 @@ See all the [new or updated apps][2]
 [56]: https://appstore.superoffice.com/syncify-ab/e-conomic-by-syncify
 [57]: https://appstore.superoffice.com/syncify-ab/poweroffice-by-syncify
 [58]: https://appstore.superoffice.com/syncify-ab/microsoft-business-central-by-syncify
+[60]: https://appstore.superoffice.com/syncify-ab/unimicro-by-syncify
+[61]: https://appstore.superoffice.com/lyyti/lyyti-superoffice-integration
 
 <!-- Referenced images -->