feat: add documentation for support options#291
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Signed-off-by: Vikram Vaswani <vvaswani@blaxel.ai>
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| This paid option provides dedicated priority access to Blaxel's support team. Support is provided via a direct Slack channel which is monitored by Blaxel engineers. Renews monthly. | ||
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| Cost: The higher of US$ 1600 or 10% of your previous month's compute usage. |
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@nico-L4S I'm not sure if we should include prices in this doc, as it may change independently. WDYT?
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Thanks! Could we add a few examples of situations with assumption of prices just to illustrate?
![mendral-app[bot]](https://avatars.githubusercontent.com/in/1975249?s=60&v=4){kind=small}
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Signed-off-by: Vikram Vaswani <vvaswani@blaxel.ai>
Signed-off-by: Vikram Vaswani <vvaswani@blaxel.ai>
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Signed-off-by: Vikram Vaswani <vvaswani@blaxel.ai>
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Signed-off-by: Vikram Vaswani <vvaswani@blaxel.ai>
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Signed-off-by: Vikram Vaswani <vvaswani@blaxel.ai>
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🤖 AI Code Review
Assessment ✅
Previous issue resolved ✓
The copy-paste error from the previous review has been fixed - support.mdx:28 now correctly says "Standard support" instead of "Dedicated support".
New changes look good ✓
The incremental update improves table header clarity by specifying "Amount charged in current month" instead of just "Amount charged", making the timing of charges more explicit. All pricing calculations in the examples are mathematically correct and clearly demonstrate when percentage-based pricing exceeds the minimum threshold.
The documentation is now clear, accurate, and user-friendly.
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Good for me. Waiting on the release of support pricing to release. |
2 participants
Note
Adds new support documentation page describing three support tiers (Dedicated Slack, Standard Email, Community Discord) with pricing examples and cancellation policies
Written by Mendral for commit ce93e34.