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Watchtower
Ed Mozley edited this page May 17, 2026
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Folder: watchtower/
Colour: Slate #1e293b
Unified attention dashboard — a single pane of glass showing actionable items across all modules. Designed for the start-your-day view: open Watchtower, scan the cards, click into whatever needs you.
Eight module-themed cards, each showing only items that need attention (not totals):
| Card | What it surfaces |
|---|---|
| Morning Checks | Today's completion status, failed and warning checks |
| Tickets | Open count, urgent/high priority, unassigned tickets |
| Changes | Upcoming changes, pending approvals, in-progress changes |
| Calendar | Today's events, weekly event count |
| Service Status | Active incidents, degraded services |
| Contracts | Expiring contracts (30/90 day), upcoming notice periods |
| Knowledge | Recently published articles, overdue reviews |
| Assets | Total count, assets not seen in 7+ days |
- Colour-coded status dots (green / amber / red) so the eye is drawn to the right cards
- Auto-refresh every 5 minutes without losing scroll position
- Click-through from any card straight into the relevant module pre-filtered to the items it surfaced
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Single API call —
api/watchtower/returns the cross-module aggregation in one round trip so the dashboard loads fast
A Chrome/Edge browser extension shows the same summary in a popup with a badge count for items needing attention. See Browser Extension for setup.
FreeITSM — an open-source IT Service Management platform · github.com/edmozley/freeitsm · MIT licence